| Summary: | Reply and Print time is in UTC, not in locale | ||
|---|---|---|---|
| Product: | [Applications] kmail2 | Reporter: | rawi <only4com> |
| Component: | composer | Assignee: | kdepim bugs <kdepim-bugs> |
| Status: | RESOLVED FIXED | ||
| Severity: | normal | CC: | aspotashev, code, gjditchfield, gunnar.bluth, kde, kdenis, martin.steigerwald, Martin, montel |
| Priority: | NOR | ||
| Version: | 5.4.0 | ||
| Target Milestone: | --- | ||
| Platform: | Ubuntu | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: |
snapshot showing the problem
attempt to print the email in the first attachment |
||
|
Description
rawi
2014-12-15 11:01:33 UTC
Could you put a screenshot about your problem ? Created attachment 90578 [details] snapshot showing the problem Laurent, thank you for spending time on this. The problem (bug?) it's a bit disruptive with regard at the timely protocol of a conversation; it can generate confusions about having got a message one hour (in my time zone) before it actually happened. Knowing the problem I edit the time in that first reply line by hand... I also noticed, that it is no problem responding messages coming from my own time zone. Here is the response time always correct. For other time zones I cannot say it exactly: I got an email from kobo.com (I have no clue where it resides) with a time stamp like "Date: 16.12.2014 11:02". A potential replay from me would have a first line like "On Tuesday 16 December 2014 05:02:58 Kobo <noreply@kobo.com> wrote:". I have here no idea, if this would be the UTC time of the message, or mine, so I wouldn't know to edit surely the first line with the real receiving time. You'll find here an attachment with a snapshot of an attempt to replay to the notice received from kde.org after you posted your comment to this: Result: one hour difference. Kind regards Rawi Created attachment 90580 [details]
attempt to print the email in the first attachment
Oh, and I forgot to say: If I need a hard copy of an email for archiving I get a print also with the time delay mentioned, which could become problematic until dangerous.
See please this second attachment.
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Hi Laurent, big sorry, that I created such a mess on bugs.kde.org with my second attachment (PDF). Can you edit/delete/repair it? I can't! Regards Rawi We can't delete it. (In reply to rawi from comment #3) > Created attachment 90580 [details] > attempt to print the email in the first attachment > > Oh, and I forgot to say: If I need a hard copy of an email for archiving I > get a print also with the time delay mentioned, which could become > problematic until dangerous. > See please this second attachment. What do you mean by " I need a hard copy of an email for archiving" ? Sometimes one must keep an important Email also as printed on paper (in business to archive it, private a bill for taxes etc., to show to which moment he got an information) (I hope you could open that one mess of a PDF...) I printed your first message (comment 1) to PDF, as it reached my Kontact/Kmail, with the time 21:18:04. As you could see in the snapshot (1st. attachment) I got one hour earlier in the reference line of a replay (not sent). In the second attachment (PDF) I wanted to show, that I get the same time difference also in a print; that's more troublesome, if I intent to provide evidence of what time I got a certain information. By comparing the mail's normal view with the sources I came to the result, that the content of the variables ODate OTime for a replay is taken from the date field of a message's header *without* considering the TimeZone part and *without* making the arithmetic to get the corresponding time of my TimeZone (like displayed by the Message-Viewer). Unfortunately the same applies to the variables of the print template. I hope this helps (?) I confirm this with KMail 4.14.10: I printed an email, and the date/time in the header is in UTC which is different from local time. Another confirmation (if that helps) for KMail 4.13.3 (Kubuntu 14.04). Customer is a lawyer (they obviously like hardcopies) and I got a call today that the hardcopy sports the wrong date. Mail's header contains: Date: Mon, 30 May 2016 14:11:13 +0000 (both sender and recipient are in +0200) and the hardcopy shows 14:11:13 instead of 16:11:13 (which is shown on screen). If I may add that this customer (and probably most non-technical people...) would certainly prefer to get "16:11:13" on the hardcopy, not "14:11:13 +0200". Something user configurable (globally, maybe?) would be the best IMHO. This still a problem in KMail 5.4.0. My local time zone is America/New_York. I received a message with header "Date: Tue, 10 Jan 2017 16:51:49 +0000". When replying to this message, the template variable %OTIME expands to "4:51 PM", which is arguably okay, but the template variable %OTIMELONG expands to "4:51:49 PM EST", which is just wrong. Evidently the time zone information from the original message's Date header is being discarded, and the unqualified time is being interpreted as a local time. Another example: original message contains "Date: Sun, 1 Jan 2017 13:31:25 -0600", but %OTIMELONG in reply expands to "1:31:25 PM EST", which again is wrong. The time zone information in the original message's Date header has been discarded, and the time has been interpreted as a local time. I have produced a patch, attached to Bug 308444, that fixes the problem of time zone information being discarded when processing these template variables in a reply. Note: I did not attempt to address the problem when printing. I can confirm this, still with KMail and Akonadi from KDE Applications 16.04. However it doesn´t happen with all mails. I try to find out what the difference is. Okay, I think I know when it happens: It does not happen with: Date: Mon, 07 Aug 2017 09:56:25 +0200 (mail received by POP3 and stored on local maildir) But it does happen with: Date: Mon, 7 Aug 2017 05:23:34 +0000 (mail on our exchange server) I.e. it appears to me that KMail (or whatever framework below) ignores time zone information in "+0200" and just takes the time verbatim, assuming that it would be local time. Okay, I see that Laurent applied the patch for handling time zone in template variables already: https://bugs.kde.org/show_bug.cgi?id=308444#c9 So this bug then is just open for the printing case that will likely still be unfixed. I believe that this bug has been fixed. In KMail 5.7.3 I selected a message containing the header "Date: Wed, 10 Jul 2019 12:00:30 -0700". I am in zone -0500. The reply using a custom template and the print version of the message both showed the time as 2:00 PM. Does anyone know of a case where this bug is still present? I am also seeing local time. With KDEPIM/Akonadi 18.08 on Debian Sid. Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! Dear KDE-Team thank you for following this issue attentive until it's resolve. Sorry for my late reaction. My bad, that I still use the same Version as 5 years ago on one legacy installation. I am sure, that both gjditchfield@acm.org and Martin Steigerwald correctly realized, that this bug doesn't affect any more the newer versions. A quickly check on an fresh install let me see the same So please close this bug report as fixed, with a big thanks |