| Summary: | under kmail 4.14.0, mail filtering randomly stops working | ||
|---|---|---|---|
| Product: | [Frameworks and Libraries] Akonadi | Reporter: | Hussam Al-Tayeb <ht990332> |
| Component: | Mail Filter Agent | Assignee: | kdepim bugs <kdepim-bugs> |
| Status: | CONFIRMED --- | ||
| Severity: | normal | CC: | abensonca, allergy, alpha_one_x86, graham, kdenis, maurice, montel, rafaelalcantaraperez |
| Priority: | NOR | ||
| Version: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | Compiled Sources | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
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Description
Hussam Al-Tayeb
2014-09-15 09:57:42 UTC
Same behaviour here, using kdepim 4.14.1 on OpenSuse 13.1. Packages are from the build service (http://download.opensuse.org/repositories/KDE:/Current/openSUSE_13.1/). It seemingly happens randomly, several times a day, with Kontact opened all the time. ok, I stumbled onto something. when filtering stops, instead of restarting akonadi_mailfilter_agent process, I did: akonadictl fsck it moved a cached email to lost and found. "Found unreferenced external file: /home/hussam/.local/share/akonadi/file_db_data/26065_r0" "Moved 1 unreferenced files to lost+found." and mail filtering worked again! Since we now have a clue what is happening, can one of the developers take a look please? (In reply to Amand Tihon from comment #1) > Same behaviour here, using kdepim 4.14.1 on OpenSuse 13.1. Packages are from > the build service > (http://download.opensuse.org/repositories/KDE:/Current/openSUSE_13.1/). > > It seemingly happens randomly, several times a day, with Kontact opened all > the time. hi, which akonadi backend are you using? (In reply to Hussam Al-Tayeb from comment #4) > hi, which akonadi backend are you using? I'm using MySQL, running as my user (not system). Also, the "akonadictl fsck" trick doesn't help here. I still need to "killall akonadi_mailfilter_agent" and then restart it from withing akonadiconsole. I confirm it. I need to understand what stop it. I will create unitest etc. I need to understand why it stops. I can confirm similar issue here on 4.14.3 (Fedora-21). HOWEVER... its gotten FAR WORSE since the update to 4.14.3. While it would happen periodically with 4.14.2, with the most recent 4.14.3 release it happens to me at least once a day. I can also confirm that kill'ing the "akonadi_mailfilter_agent" process gets it off and running again. I've tried using kdebugdialog to enable debug output from the mail filter, but _nothing_ gets recorded to my ".xsession-errors" file that I could include here. I have the same problem here with KMail 4.14.5 on Mageia-5. (As well as 'Mail Filtering Agent' progress window stuck permanently at 0% in bottom RH corner of Kmail window.) This is becoming a real pain... Agreed, is a real pain. I'm now up to KMail 4.14.9 (on Fedora 21) and its still happening to me at least once a day. And, as I'd noted back in February 2015, there's nothing useful output into my ".xsession-errors" file, and that killing the process is the only way to get it going again. Similar to the original filing of the ticket, restarting the agent in akonadiconsole doesn't work. Laurent... I know that without the ability to reproduce on your end this isn't going to be easily fixable. What information would you find useful from people like myself to help diagnose this and get down to the bottom of what's causing the problem? Recently upgraded to "Fedora 22", and continue to see this issue with "KDE Frameworks 5.14.0", "KDEPIM 4.14.9", and "Akonadi 1.13.0". And again... Laurent, if you could provide information on how I could help collect/gather sufficient information to help diagnose this problem, I'd be *more than* happy to collect whatever is needed here. *** This bug has been confirmed by popular vote. *** Same here, pop3, multiple account to go to multiple folder, no activities into "filter activities windows" with the checkbox. My last change it's only add new filter Some other interesting behaviour I've noticed here... When I have problems with the mail filtering not working any longer, the following procedure manages to get things running smoothly again: 1) Close/quit KMail 2) Stop Akonadi, with "akonadictl stop". Necessary as both KMail+Akonadi are stuck waiting on something. 3) Restart Akonadi, with "akonadictl start" 4) Open "akonadiconsole" 5) Use the "Browse" tab to go to my Inbox, then right-click on the folder and select "Clear Akonadi Cache". 6) Close "akonadiconsole" 7) Start KMail; all good now! The "Clear Akonadi Cache" also seems to resolve all sorts of other problems that I've bumped into w.r.t. KMail/Akonadi stalling out while trying to fetch messages from Akonadi, as well as issues with duplicate messages in folders. > Use the "Browse" tab to go to my Inbox, then right-click on the folder and
> select "Clear Akonadi Cache".
Before doing this I highly recommend you backup your email data.
(On Kmail 4.14.5 it screwed up all my folders; still trying to receover...)
> ...screwed up all my folders
Well, screwed up *access* to the folders, which are still all there in my /mail Maildir directory, but Kmail itself is showing a skeleton Inbox/Sent etc structure - empty of emails - instead!
[If I pass the /mail directory to Kmail on another installation, they display normally there, so obviously there is some Kmail control function that is failing to display the true email database in /mail on the old system..
Still trying to figure out what/where that is...]
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