Bug 336952

Summary:	Install button remains permanently disabled if download error occurs
Product:	[Unmaintained] kdelibs	Reporter:	Travis Evans <travisgevans>
Component:	knewstuff	Assignee:	Jeremy Whiting <jpwhiting>
Status:	RESOLVED UNMAINTAINED
Severity:	normal	CC:	alexander.lohnau, aspotashev, gladhorn
Priority:	NOR
Version First Reported In:	4.13.2
Target Milestone:	---
Platform:	Arch Linux
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Travis Evans 2014-07-02 01:33:34 UTC

When downloading something in Get Hot New Stuff (a cursor theme in my case), if a server error occurs, such as a timeout, the Install button never gets reenabled when the error appears in the bottom of the window. It is impossible to try again unless the whole application is restarted.

Reproducible: Always

Steps to Reproduce:
1. Click Install to install an item when some kind of server failure or timeout occurs

Actual Results:  
Install button stays grayed out permanently.

Expected Results:  
The button should be re-enabled. Clicking it again should retry the operation on the web server.

Possibly related: Bug #179948?

Comment 1 Andrew Crouthamel 2018-11-12 02:50:36 UTC

Dear Bug Submitter,

This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond.

Thank you for helping us make KDE software even better for everyone!

Comment 2 Andrew Crouthamel 2018-11-21 04:45:35 UTC

Dear Bug Submitter,

This is a reminder that this bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? This bug will be moved back to REPORTED Status for manual review later, which may take a while. If you are able to, please lend us a hand.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Alexander Lohnau 2020-07-19 04:36:02 UTC

Can confirm with both QWidgets and QtQuick dialog.

Comment 4 Christoph Cullmann 2024-09-14 17:06:37 UTC

Hi,

kdelibs (version 4 and earlier) is no longer maintained since a few years.

KDE Frameworks 5 or 6 might already have resolved this bug.

If not, please re-open against the matching framework if feasible or against the application that shows the issue.

We then can still dispatch it to the right Bugzilla product or component.

Greetings
Christoph Cullmann