Bug 329997

Summary:	USB HDD will sleep during burn process
Product:	[Applications] k3b	Reporter:	andros
Component:	general	Assignee:	k3b developers <k3b>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	andrew.crouthamel, jpwhiting, trueg
Priority:	NOR	Flags:	jpwhiting: gardening-
Version:	2.0.2
Target Milestone:	---
Platform:	Gentoo Packages
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description andros 2014-01-15 15:06:54 UTC

I have a Seagate Free Agent USB 3.0 Drive. I can't burn big Files from this drive, because it has a timer that set it into stand by mode after a few minutes. Even if the burn process is going on!

The Drive:

Unique ID: rg_L.J2lhxuzt0yA
  Parent ID: 37TO.wLEEDEjgri7
  SysFS ID: /class/block/sde
  SysFS BusID: 7:0:0:0
  SysFS Device Link: /devices/pci0000:00/0000:00:10.0/usb4/4-2/4-2:1.0/host7/target7:0:0/7:0:0:0
  Hardware Class: disk
  Model: "Seagate FreeAgent GoFlex"
  Vendor: usb 0x0bc2 "Seagate"
  Device: usb 0x5031 "FreeAgent GoFlex"
  Revision: "210"
  Serial ID: "NA0BL41F"
  Driver: "usb-storage", "sd"
  Driver Modules: "usb_storage"
  Device File: /dev/sde (/dev/sg5)
  Device Files: /dev/sde, /dev/disk/by-id/ata-ST1000LM010-9YH146_Z1014MS6, /dev/disk/by-id/wwn-0x5000c5002e6055c7, /dev/disk/by-path/pci-0000:00:10.0-usb-0:2:1.0-scsi-0:0:0:0
  Device Number: block 8:64-8:79 (char 21:5)
  Geometry (Logical): CHS 121601/255/63


Reproducible: Always

Steps to Reproduce:
1.Try to burn a big image file from this device

Actual Results:  
Fail during burn process because of 

Expected Results:  
Image get written with out errors.

Comment 1 Jeremy Whiting 2014-10-02 04:38:12 UTC

I have a similar drive and though it's annoying usually when a file from that drive is accessed the drive wakes up here. I'm not sure what you expect K3B to do in this case. I see only two options.

1. You keep refreshing some view of the files on the usb hdd to keep it from sleeping.
2. K3b copies all data to a temp folder before burning to disc.

If you expect K3b to do 1 for you that seems unrealistic. it shouldn't be made to keep your drive awake for you since not all drives behave that way. As for 2 it's a possibility, but I'll let the maintainers decide if that's a workable solution or not.

Comment 2 Andrew Crouthamel 2018-11-12 02:54:23 UTC

Dear Bug Submitter,

This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond.

Thank you for helping us make KDE software even better for everyone!

Comment 3 andros 2018-11-12 06:15:38 UTC

Thx.
The drive went in stand by all the time until it broke. This happend only in Linux. I just couldn't be sure what actually caused it to stand by during burn.
Not happend ever again later with other USB Drives. 
(Gentoo)

Comment 4 Andrew Crouthamel 2018-11-12 16:29:08 UTC

Thanks for the update!