Bug 326201

Summary:	Notifications have stopped working, and the notifications panel hangs.
Product:	[Applications] konversation	Reporter:	roger.peppe
Component:	general	Assignee:	Konversation Developers <konversation-devel>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	hein
Priority:	NOR	Keywords:	triaged
Version:	1.5-rc1
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description roger.peppe 2013-10-18 13:29:04 UTC

I recently found that I wasn't hearing my usual notification sound,
although I hadn't changed any configuration settings.

I had a command configured to run too, but that wasn't running either
(although I have confirmed it's working correctly)

When I open the "Configure Notifications" panel, it seems to work
but when I click "OK" the window just freezes and I have to kill Konversation.

I thought this might be something to do with a corrupted configuration
file, so I experimented by quitting Konversation, removing ~/.kde/share/config/konversationrc
and ~/.kde/share/config/konversation.notifyrc and restarting, but I still see the same
behaviour.

I don't see the panel freeze behaviour on any other configuration panels,
and neither do I see it if I click "Cancel" on the notifications configuration
panel.

This has severely disrupted my workflow - I'd love to find a fix or workaround for this!

Reproducible: Always

Steps to Reproduce:
a) lack of notifications:
1. Start Konversation
2. Get someone to mention my nickname

b) panel freeze:
1. Start Konversation
2. Click on Settings->Configure Notificatons->OK

Actual Results:
a) I hear no notification sounds and my notification command is not run.

b) the panel cannot be closed and I cannot continue with IRC conversations
(although it still redraws and I can drag the window and panel around, maximise them, etc).
After clicking "OK", neither "Cancel" or the window close button work.

Expected Results:
I should hear my usual notification sound file:///usr/share/sounds/KDE-Im-Nudge.ogg.

The panel should disappear.

Comment 1 roger.peppe 2013-10-18 13:32:19 UTC

For the record, here's the output of running "apt-cache showpkg konversation"
on my machine:

Package: konversation
Versions: 
1.5~rc1+git20130415-0ubuntu1 (/var/lib/apt/lists/gb.archive.ubuntu.com_ubuntu_dists_raring_universe_binary-amd64_Packages) (/var/lib/dpkg/status)
 Description Language: 
                 File: /var/lib/apt/lists/gb.archive.ubuntu.com_ubuntu_dists_raring_universe_binary-amd64_Packages
                  MD5: 529965a53c80f878568781c6a205d5f5
 Description Language: en
                 File: /var/lib/apt/lists/gb.archive.ubuntu.com_ubuntu_dists_raring_universe_i18n_Translation-en
                  MD5: 529965a53c80f878568781c6a205d5f5


Reverse Depends: 
  konversation:i386,konversation
  kubuntu-full,konversation
  konversation-dbg,konversation 1.5~rc1+git20130415-0ubuntu1
  konversation-data,konversation 1.3~beta1-2
  konversation-data,konversation 1.3~beta1-2
  konversation-data,konversation 1.5~rc1+git20130415-0ubuntu1
Dependencies: 
1.5~rc1+git20130415-0ubuntu1 - kde-runtime (0 (null)) kdepim-runtime (0 (null)) libc6 (2 2.14) libkabc4 (2 4:4.4.3) libkde3support4 (2 4:4.4.3) libkdecore5 (2 4:4.5.85) libkdeui5 (2 4:4.7.0) libkemoticons4 (2 4:4.4.95) libkidletime4 (2 4:4.4.95) libkio5 (2 4:4.5.85) libknotifyconfig4 (2 4:4.4.3) libkparts4 (2 4:4.4.3) libphonon4 (2 4:4.2.0) libqca2 (2 2.0.2) libqt4-dbus (2 4:4.7) libqt4-network (2 4:4.7) libqt4-qt3support (2 4:4.7) libqt4-xml (2 4:4.7) libqtcore4 (2 4:4.8.0) libqtgui4 (2 4:4.8.0) libsolid4 (2 4:4.4.3) libstdc++6 (2 4.1.1) phonon (0 (null)) konversation-data (5 1.5~rc1+git20130415-0ubuntu1) konversation:i386 (0 (null)) 
Provides: 
1.5~rc1+git20130415-0ubuntu1 - irc 
Reverse Provides:

Comment 2 Eike Hein 2013-10-18 22:22:56 UTC

Unfortunately this is a standard dialog provided by KDE's libraries, and we haven't received any similar reports nor are we able to reproduce the problem, so we're a bit stuck for now. It's possible upgrading to a newer KDE version might help you, otherwise this would probably require debugging acrobatics locally on your system (i.e. use gdb to find out what it's getting stuck on). What version of kdelibs do you have installed?

Comment 3 roger.peppe 2013-10-19 04:44:38 UTC

Thanks for the reply - I feared as much, but thought I should report the problem anyway.

As it happens, I managed to fix the problem by uninstalling and reinstalling
Konversation, and rebooting (I'm still using the same configuration files).

Perhaps a bit flipped in the binary or something because it works fine now.
(I now wish I'd checksummed the old binary to check that hypothesis).

Comment 4 Andrew Crouthamel 2018-09-25 03:32:07 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 5 Andrew Crouthamel 2018-10-27 02:36:37 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!