Bug 325544

Summary:	No preview generated for PSD files in view but on folder icons they are
Product:	[Unmaintained] kio	Reporter:	Kai Uwe Broulik <kde>
Component:	thumbnail	Assignee:	Unassigned bugs mailing-list <unassigned-bugs>
Status:	RESOLVED FIXED
Severity:	normal	CC:	bart.deruyter, cfeck, nate, rhgadsdon
Priority:	NOR	Keywords:	triaged
Version:	4.11.1
Target Milestone:	---
Platform:	unspecified
OS:	Linux
See Also:	https://bugs.kde.org/show_bug.cgi?id=328090
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Kai Uwe Broulik 2013-10-02 12:00:21 UTC

Dolphin does not show preview of PSD (Photoshop Document) files. However, if a folder contains PSD files, its icon will show the PSD files inside superimposed.
I have kdegraphics thumbnailers and all installed, and I enabled all the previewers.
The desktop file for the image previewer lists PSD files as supported mimetype, and JPG, PNG, etc show preview. And I recall it working some time ago.

Reproducible: Always

Comment 1 Frank Reininghaus 2013-10-02 12:06:54 UTC

Thanks for the bug report.

We sent all KFileItems to the KIO::PreviewJob, no matter what the type is, so I don't see how it can be Dolphin's fault if creating previews for a particular type fails. Do you get previews for these files in the "File Open" dialog of other apps or in FolderView?

Comment 2 Kai Uwe Broulik 2013-10-02 13:36:51 UTC

No, I don't get thumbs. Re-assigning.

Comment 3 Christoph Feck 2013-10-02 19:44:20 UTC

How big are the PSD files? You might hit the file-size limit, which you can configure in the [PreviewSettings] section, e.g.

[PreviewSettings]
MaximumRemoteSize=0
MaximumSize=1258291200
RemoteMaximumSize=12582912
UseFileThumbnails=true

Comment 4 Kai Uwe Broulik 2013-10-02 19:53:53 UTC

I thought that size limit has been dropped and there now is only a limit for remote locations?

Comment 5 rhgadsdon 2013-10-23 01:47:37 UTC

I can confirm this problem.    Using KDE 4.11.2 (Fedora 19).    Other graphics files show (correct) preview/thumbnails, but PSD files just show the generic graphics file type icon.

I have reproduced the problem on two different F19/KDE 4.11.2 systems, and on a 'clean' F19/KDE 4.11.2 install under VMware. 

Robert Gadsdon.
October 22, 2013.

Comment 6 rhgadsdon 2013-11-06 10:48:12 UTC

Just updated to Fedora 20, and PSD previews/icons now work correctly.   
kdelibs-4.11.3-1.fc20.x86_64
Additional info:    The same version of kdelibs on Fedora 19 (updates/testing) did _not_ show PSD previews/icons correctly, so it is possible the problem was not with kdelibs itself??

Robert Gadsdon.   
November 6, 2013.

Comment 7 Bartje 2013-11-11 19:33:54 UTC

I can comfirm this on Kubuntu, KDE Platform Version 4.11.2

Comment 8 Nate Graham 2018-06-29 21:07:55 UTC

Is this still an issue with KDE Frameworks 5.47? I see previews for big .psd files?

Comment 9 Andrew Crouthamel 2018-09-28 03:24:45 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 10 Nate Graham 2018-09-28 18:46:12 UTC

I think you just recently fixed this, Kai. :)