Bug 324339

Summary:	Google contacts gone after deleting addressbook
Product:	[Applications] kaddressbook	Reporter:	Ruchir Brahmbhatt <ruchir.brahmbhatt>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED UNMAINTAINED
Severity:	major	CC:	dvratil, rf-kde, tokoe
Priority:	NOR
Version:	4.11
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Ruchir Brahmbhatt 2013-09-01 06:44:25 UTC

Kmail: 4.11
Addressbook: Google contacts

I noticed something very weird. One day addressbook started complaining about conflicting contacts and asked me to verify one by one. Obviously this could be tedious and I knew address book is not altered so I decided to delete and add the addressbook again. But that was terrible decision. Since then I'm not able to add the google contacts back. When I add addressbook, it appears in akonady resources in ready status but it doesn't appear in kontact's addressbook tab. Neither kmail2 looks up and autocompletes addresses. 

Reproducible: Always

Steps to Reproduce:
1. Add google contacts as addressbook.
2. Remove addressbook.
3. Try to add again.
Actual Results:  
Can't add google contacts again.

Expected Results:  
Addressbook should be populated as it did first time.

Comment 1 Daniel Vrátil 2013-09-01 10:43:32 UTC

Can you please open Akonadi Console, go to the Debugger tab, enable the debugger, then try to add the resource again and see, whether any errors are printed in any of the views?

Comment 2 Ruchir Brahmbhatt 2013-09-01 14:11:26 UTC

0xcc1880 * OK Akonadi Almost IMAP Server [PROTOCOL 33] 
0xcc1880 0 LOGIN "akonadi_googlecontacts_resource_12" 
akonadi_googlecontacts_resource_12 (0xcc1880) 0 OK User logged in 
akonadi_googlecontacts_resource_12 (0xcc1880) 1 CAPABILITY (NOTIFY 2)
akonadi_googlecontacts_resource_12 (0xcc1880) 1 OK CAPABILITY completed 
akonadi_googlecontacts_resource_12 (0xcc1880) 2 RESSELECT "akonadi_googlecontacts_resource_12" 
akonadi_googlecontacts_resource_12 (0xcc1880) 2 OK akonadi_googlecontacts_resource_12 selected 
akonadi_googlecontacts_resource_12 (0xcc1880) 3 BEGIN 
akonadi_googlecontacts_resource_12 (0xcc1880) 3 OK Begin completed 
akonadi_googlecontacts_resource_12 (0xcc1880) 4 LIST 0 INF (RESOURCE akonadi_googlecontacts_resource_12) (ANCESTORS 1) 
akonadi_googlecontacts_resource_12 (0xcc1880) 4 OK List completed 
akonadi_googlecontacts_resource_12 (0xcc1880) 5 CREATE "[MY_EMAIL@MY_DOMAIN.COM]" 0 (MIMETYPE (application/x-vnd.akonadi.collection.virtual text/directory) REMOTEID "MyContacts" REMOTEREVISION "" VIRTUAL 0 ENTITYDISPLAY "(\"[MY_EMAIL@MY_DOMAIN.COM]\" \"im-google\" \"\" ())" AccessRights "wcdC" CACHEPOLICY (INHERIT true)) 
akonadi_googlecontacts_resource_12 (0xcc1880) * 288 0 (NAME "[MY_EMAIL@MY_DOMAIN.COM]" MIMETYPE (text/directory application/x-vnd.akonadi.collection.virtual) REMOTEID "MyContacts" REMOTEREVISION "" RESOURCE "akonadi_googlecontacts_resource_12" VIRTUAL 0 CACHEPOLICY (INHERIT true INTERVAL -1 CACHETIMEOUT -1 SYNCONDEMAND false LOCALPARTS (ALL)) ENTITYDISPLAY "(\"[MY_EMAIL@MY_DOMAIN.COM]\" \"im-google\" \"\" ())" AccessRights "wcdC") 
akonadi_googlecontacts_resource_12 (0xcc1880) 5 OK CREATE completed 
akonadi_googlecontacts_resource_12 (0xcc1880) 6 CREATE "Other Contacts" 288 (MIMETYPE (text/directory) REMOTEID "OtherContacts" REMOTEREVISION "" VIRTUAL 0 ENTITYDISPLAY "(\"Other Contacts\" \"view-pim-contacts\" \"\" ())" AccessRights "wcd" CACHEPOLICY (INHERIT true)) 
akonadi_googlecontacts_resource_12 (0xcc1880) * 289 288 (NAME "Other Contacts" MIMETYPE (text/directory) REMOTEID "OtherContacts" REMOTEREVISION "" RESOURCE "akonadi_googlecontacts_resource_12" VIRTUAL 1 CACHEPOLICY (INHERIT true INTERVAL -1 CACHETIMEOUT -1 SYNCONDEMAND false LOCALPARTS (ALL)) ENTITYDISPLAY "(\"Other Contacts\" \"view-pim-contacts\" \"\" ())" AccessRights "wcd") 
akonadi_googlecontacts_resource_12 (0xcc1880) 6 OK CREATE completed 
akonadi_googlecontacts_resource_12 (0xcc1880) 7 CREATE "Personal" 288 (MIMETYPE (text/directory) REMOTEID "http://www.google.com/m8/feeds/groups/MY_EMAIL%40MY_DOMAIN.COM/base/11354bc208526203" REMOTEREVISION "" VIRTUAL 1 ENTITYDISPLAY "(\"Personal\" \"view-pim-contacts\" \"\" ())" AccessRights "wWDlu" CACHEPOLICY (INHERIT true)) 
akonadi_googlecontacts_resource_12 (0xcc1880) * 290 288 (NAME "Personal" MIMETYPE (text/directory) REMOTEID "http://www.google.com/m8/feeds/groups/MY_EMAIL%40MY_DOMAIN.COM/base/11354bc208526203" REMOTEREVISION "" RESOURCE "akonadi_googlecontacts_resource_12" VIRTUAL 1 CACHEPOLICY (INHERIT true INTERVAL -1 CACHETIMEOUT -1 SYNCONDEMAND false LOCALPARTS (ALL)) ENTITYDISPLAY "(\"Personal\" \"view-pim-contacts\" \"\" ())" AccessRights "wWDlu") 
akonadi_googlecontacts_resource_12 (0xcc1880) 7 OK CREATE completed 
akonadi_googlecontacts_resource_12 (0xcc1880) 8 CREATE "Personal" 288 (MIMETYPE (text/directory) REMOTEID "http://www.google.com/m8/feeds/groups/MY_EMAIL%40MY_DOMAIN.COM/base/12a0a9a48a4d2262" REMOTEREVISION "" VIRTUAL 1 ENTITYDISPLAY "(\"Personal\" \"view-pim-contacts\" \"\" ())" AccessRights "wWDlu" CACHEPOLICY (INHERIT true)) 
akonadi_googlecontacts_resource_12 (0xcc1880) 8 NO Could not create collection Personal resourceId: 21 
akonadi_googlecontacts_resource_12 (0xcc1880) 9 ROLLBACK 
akonadi_googlecontacts_resource_12 (0xcc1880) 9 OK Rollback completed

Comment 3 Daniel Vrátil 2013-09-02 12:29:23 UTC

It looks like you have two groups called "Personal" in Google Contacts - can you confirm that please?

The problem is that when the resource tries to create the second "Personal" group it runs into name conflict and aborts.

Comment 4 Ruchir Brahmbhatt 2013-09-02 13:19:36 UTC

That was correct. I had 5-6 groups named  "Personal" . I removed all and now google contacts are loading. But I don't know how it appeared. I never created that group manually from gmail or from kmail2. Is it possible that kmail2 created the groups?

Comment 5 Daniel Vrátil 2013-09-02 15:22:41 UTC

Can tell for sure. One "Personal" group has been created by Google by default. It is possible that due to a bug in the Google contacts resource the groups have been duplicated.

Anyway, I'll keep this open so that I can work on handling duplicate names in the resource.

Comment 6 René Fritz 2013-09-07 16:57:45 UTC

I can confirm this problem.

I have multiple groups named 'Starred in Android'. I guess this is because I have multiple Android devices. Therefore the groups appear again shortly after removing them (due to syncing).

This means there's no workaround available for my szenario.

The log looks similar for me.

Comment 7 Denis Kurz 2016-09-24 20:53:13 UTC

This bug has only been reported for versions before 4.14, which have been unsupported for at least two years now. Can anyone tell if this bug still present?

If noone confirms this bug for a Framework-based version of kaddressbook (version 5.0 or later, as part of KDE Applications 15.08 or later), it gets closed in about three months.

Comment 8 Denis Kurz 2017-01-07 22:12:31 UTC

Just as announced in my last comment, I close this bug. If you encounter it again in a recent version (at least 5.0 aka 15.08), please open a new one unless it already exists. Thank you for all your input.