Bug 316530

Summary: Dialogue boxes at the end of setup confusing
Product: [Applications] kmail2 Reporter: someone <herrfleisch>
Component: UIAssignee: kdepim bugs <kdepim-bugs>
Status: CLOSED NOT A BUG    
Severity: normal CC: montel
Priority: NOR    
Version: 4.10.1   
Target Milestone: ---   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description someone 2013-03-11 12:46:29 UTC 
The second-last and the last dialogue boxes of the initial setup of Kmail2 are confusing to the user. 
After all the credentials have been filled into the respective boxes during setup, a dialgue comes up, which presents all the settings for the identity and access to the IMAP account on the web.

This box has a small button slight to the middle, which says: "create account" and two other buttons: "yes" and "no". 
The user gets the impression, that this is the final box of the setup, which presents all the information and that he just needs to press "yes" if everything is okay.
Pressing "yes", leads to another box, which tells the user some confusing information, that he has not given enough information/ credentials - so it is impossible to setup the account in Kmail2. If the user now presses "no" becaue he does not want to cancel the setup, he comes back to the previous box. 
It takes a while, until the user realises, that he needs to press the Button "create account". Because the error message says something totally unrelated to this. The "create account"-Button seems like a button, like in Mozilla Thunderbird, to create a new IMAP account on the web, and not related to the local setup in Kmail2. 

So, there are two things to fix:

1. the error messages need to be verbalised in a way, that the user can take some information from them, about what was wrong and what he can do about it. This is - surprise - why error messages exist 

2. the button "create account" is totally unnecessary. Because, in the setup of IMAP-accounts/ access... guess what the user does, in Kmail2? Right! He wants to create a local account/ access in Kmail2. 

Because the user wants to do this anyway, he gets confused. Why this error message, why this button? 



Reproducible: Always

Steps to Reproduce:
1. try to set up mail access in Kmail2
2. get confused and frustrated
3. learn, not to read error messages because they don't make sense anyway


Expected Results:  
a Wizard which works like a charm
Comment 1 Laurent Montel 2013-03-21 08:03:29 UTC 
need screenshot please.
I don't see the "yes" "no" button.
Comment 2 someone 2013-03-21 08:35:10 UTC 
how can I access the setup procedure again, after having set up everything? What do I need to delete?

To be honest, it may be a "ok" button, or whatever instead of a "yes" button and a "no" button, because I wrote this report from memory. But what button is there or not is not the point. The point is, that the user does not realize that it is actually highly important that you need to press the button "create account", which is sitting above the "OK, yes, or no, or whatever" buttons. And he/she is not pointed on that by the text or whatever in the dialogue box. 
A further point is: why do I need to press this button "create account"? I mean, for what am I going through this nerve wrecking setup procedure? For setting up an account to access my mails or... for cutting my toenails? :-)
So the there is no actual need for this "create account" button at all. This is what I wanted to say: either point the user to this "create account" button or leave it away, because its not needed from the users point of view. 

So if you tell me how I can access these setup steps again, without breaking my access to my mails, then I can add a screenshot. If not: never mind.
Comment 3 Laurent Montel 2013-03-21 09:38:43 UTC 
create a new user ?:)
Comment 4 someone 2013-03-21 14:04:05 UTC 
okay, never mind. It's alright.
Comment 5 Laurent Montel 2013-03-21 14:16:43 UTC 
? so you didn't want to create a new user on your computer for creating screenshot ?
Ok so close.
Comment 6 someone 2013-03-21 14:18:52 UTC 
no, because you know what I mean from my description and I am not in the mood for silly games. Its your program, your software. If it sucks and you don't care, why should I.
Comment 7 Laurent Montel 2013-03-21 17:15:13 UTC 
accountwizard because it's accountwizard is not my program.
I just wanted to help to debug it.
So sorry I didn't understand what you means with your description...
So please don't report more bugs it's better if you don't want to help to debug.
I don't have time to lose on bug reported by people which doesn't want to help to debug.