Bug 316520

Summary: Setup of Mailaccounts: please tell the user that 1 identity per Mailaccount is required
Product: [Applications] kmail2 Reporter: someone <herrfleisch>
Component: miscAssignee: kdepim bugs <kdepim-bugs>
Status: RESOLVED UNMAINTAINED    
Severity: normal    
Priority: NOR    
Version: 4.10.1   
Target Milestone: ---   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description someone 2013-03-11 10:21:31 UTC 
during setup of Mailaccounts in Kmail2, the user gets no information, that he actually needs to have 1 identity per account. This leads to the impression: "1 user = 1 person = 1 identity". This, however, results in the issue, that the user tries to connect 2 or more existing Mailaccounts (at Google, Yahoo, wherever) with 1 identity in Kmail2. 

This again, leads to frustration on users side.

Reproducible: Always

Steps to Reproduce:
1. try to set up Kmail2 for more than 1 mail account
2. try to connect 1 identity to 2 or more mail accounts
3. realise that this does not work
Actual Results:  
no information during setup for the user, the user is left alone in the dark

Expected Results:  
information of the user about special things to do when setting up Kmail2, respectively: Kmail2 does it on its own, automatically
Comment 1 Denis Kurz 2016-09-24 17:53:58 UTC 
This bug has only been reported for versions before 4.14, which have been unsupported for at least two years now. Can anyone tell if this bug still present?

If noone confirms this bug for a Framework-based version of kmail2 (version 5.0 or later, as part of KDE Applications 15.12 or later), it gets closed in about three months.
Comment 2 Denis Kurz 2017-01-07 21:32:44 UTC 
Just as announced in my last comment, I close this bug. If you encounter it again in a recent version (at least 5.0 aka 15.08), please open a new one unless it already exists. Thank you for all your input.