Bug 316106

Summary: exchange email account offline at startup
Product: [Frameworks and Libraries] Akonadi Reporter: Kenny Fairweather <kenny1>
Component: IMAP resourceAssignee: Christian Mollekopf <chrigi_1>
Status: RESOLVED FIXED    
Severity: normal CC: kdepim-bugs, mollekopf, vkrause
Priority: NOR    
Version: 4.10   
Target Milestone: ---   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed In:

Description Kenny Fairweather 2013-03-04 11:46:59 UTC
I use kmail with 3 accounts: 1 exchange, 1 gmail and one mail.com. 

The account that connects to Exchange is always offline at startup. The "click here to go online" message is sometimes enough to get it online, but often requires multiple attempts to successfully sync mail.

During the day it can go offline again.

A workaround solution could be to simply automatically retry connection? (i.e. say once every minute, up to 10 times)

This also occassionally happens to a gmail account too, but less often and slightly different behaviour (doesnt say it is offline, but then it doesnt get messages automatically. Clicking on gmail inbox is usually enough to get it working).

Cheers big ears
Comment 1 Kevin Ottens 2013-11-16 07:31:53 UTC
The IMAP resource has a new maintainer, reassigning to him.
Comment 2 Christian Mollekopf 2013-12-03 17:22:36 UTC
Does this still apply to >= 4.11.3?
Comment 3 Kenny Fairweather 2014-04-17 13:30:26 UTC
Sorry, forgot about this bug report.

The offline behaviour continued to be a nuisance throughout 4.12 but appears to be solved for 4.13 (touch wood, I haven't seen it happen for about a week). I'm fine with closing this bug now.

Cheers
Comment 4 Christian Mollekopf 2014-04-17 16:41:02 UTC
Great, thanks for reporting back!