Summary: | DrKonqi should inform users they are tyring to report crashes from unsupported versions as early as possible to not waste their precious time. | ||
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Product: | [Applications] drkonqi | Reporter: | Jekyll Wu <adaptee> |
Component: | general | Assignee: | Plasma Bugs List <plasma-bugs> |
Status: | RESOLVED DUPLICATE | ||
Severity: | wishlist | CC: | amynbe, arthur, dosm.mail, nate, sitter |
Priority: | HI | ||
Version: | 2.1.5 | ||
Target Milestone: | --- | ||
Platform: | Other | ||
OS: | Linux | ||
See Also: | https://bugs.kde.org/show_bug.cgi?id=253209 | ||
Latest Commit: | Version Fixed In: | ||
Attachments: | bugzilla rejects drkonqi |
Description
Jekyll Wu
2013-02-13 15:20:07 UTC
Assign it to myself since I plan to work on it and make it into KDE SC 4.11 Git commit c36a1361aafbca1893452771391c07a3c5996c06 by Jekyll Wu. Committed on 14/02/2013 at 10:08. Pushed by jekyllwu into branch 'master'. Add basic checking for product status, component and version status This comes as the initial preparation for preventing crashes from outdated verions being reported to bugs.kde.org. M +2 -0 drkonqi/bugzillalib.h M +31 -3 drkonqi/productmapping.cpp M +7 -0 drkonqi/productmapping.h http://commits.kde.org/kde-runtime/c36a1361aafbca1893452771391c07a3c5996c06 Created attachment 78600 [details] bugzilla rejects drkonqi good news and bad news :) The good news is with bugs.kde.org upgrading to bugzilla 4.2.5, one upstream fix[1][2] means bugs.kde.org itself from now on will rejects any attempt of creating new report against disabled/inactive versions. DrKonqi is no exception. The screenshot shows what happens when I use konsole 2.7.1 ( that version is both available and disabled in the konsole product) to reproduce and report a crash (that crash has been fixed later, of course). So it can be said, from the point of view of end results, that the aim of this report has been (partially) achieved. There will be no new crash reports from outdated applications, which is really good news to bugs.kde.org which has always receives too many reports. The bad news is, as reflected in the screenshot, that bugzilla change introduces one usability issue for drkonqi: it is too late for users using outdated applications to find out they can't really create the report, after spending time in going through all the steps and providing all the information. I can anticipate there will be some complaints filed against drkonqi from angry users in the coming weeks. So to sum up, drkonqi itself still needs to implement the version checking feature , in order to prevent users using outdated applications from reporting problem as early as possible. Another thing is that bugzilla change only applies to creating new reports, so drkonqi still needs to do version checking itself to prevent users using outdated applications adding information (or noise) to existing reports. [1] http://www.bugzilla.org/releases/4.2.5/release-notes.html [2] https://bugzil.la/840824 *** Bug 318769 has been marked as a duplicate of this bug. *** *** Bug 333612 has been marked as a duplicate of this bug. *** *** This bug has been marked as a duplicate of bug 436549 *** |