Bug 313682

Summary:	4.10 RC3: cannot msn chat - Handler no longer available.
Product:	[Unmaintained] telepathy	Reporter:	Pascal d'Hermilly <pascal>
Component:	general	Assignee:	Telepathy Bugs <kde-telepathy-bugs>
Status:	RESOLVED DOWNSTREAM
Severity:	normal	CC:	jr, kde, mklapetek
Priority:	NOR
Version:	0.5.2
Target Milestone:	Future
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Pascal d'Hermilly 2013-01-22 12:35:45 UTC

Just tried to do some chat with a friend.
When I doubleclick the contact to chat I get a plasma notification:
  org.freedesktop.Telepathy.error.NotAvailable: Handler no longer available.

Reproducible: Always

Comment 1 David Edmundson 2013-01-22 12:37:32 UTC

Check you have ktp-text-ui installed.

Try everything here: http://community.kde.org/Real-Time_Communication_and_Collaboration/Troubleshooting#Nothing_happens_when_I_try_and_start_a_chat_with_someone_from_the_contact_list and report back.

Comment 2 Martin Klapetek 2013-01-22 13:48:31 UTC

Btw. which distro are you using? They might have broken packages.

As a side note, MSN is going to retire pretty soon [1], then it will stop working completely with KTp.

[1] - http://blog.gadgethelpline.com/microsoft-retiring-msn-messenger-favour-skype/

Comment 3 Pascal d'Hermilly 2013-01-22 14:09:12 UTC

Using kubuntu packages
There is no ktp-text-ui in my repos. I installed libktpchat0 but that didn't change anything.

I just tried with my google talk account. I get same error message.

Comment 4 David Edmundson 2013-01-22 14:13:53 UTC

It's called: kde-telepathy-text-ui

in Kubuntu

Comment 5 Pascal d'Hermilly 2013-01-22 14:27:48 UTC

I installed kde-telepathy kde-telepathy-minimal kde-telepathy-text-ui plasma-widget-telepathy-chat 
I still get the same error though

Comment 6 Martin Klapetek 2013-01-22 15:32:24 UTC

Try logging out and back in.

Comment 7 Pascal d'Hermilly 2013-01-22 15:58:49 UTC

After logout/login of  KDE it works :-)
So it is a dependency issue with Kubuntus packages? 
Missing kde-telepathy-text-ui.

Comment 8 Martin Klapetek 2013-01-22 16:00:45 UTC

Quite possibly. Though if you install kde-telepathy, I'm pretty sure it will install all correctly.

Still packages should depend on themselves (or at least on kde-telepathy package) to get everything. This, however, is not something we can do ourselves (but we can nudge the right people).

Comment 9 Jonathan Riddell 2013-01-25 13:54:21 UTC

In Kubuntu the package kde-telepathy depends on kde-telepathy-minimal which depends on kde-telepathy-text-ui.  So it's actually quite hard not to have kde-telepathy-text-ui installed.

Comment 10 Pascal d'Hermilly 2013-01-25 14:13:36 UTC

@jonathan
true, but the package kde-telepathy-contact-list (ktp-contactlist) which advertises itself in the menu as KDE IM  does not depend kde-telepathy.
The point is that kde-telepathy-text-ui is not installed but kde-telepathy-contact-list is.

I don't recall installing anything before reporting a bug here. I just used the KDE IM program in the menu.