Bug 312860

Summary:	Tag key sequences 'ambiguous', must be un-set, saved, re-set to work
Product:	[Applications] basket	Reporter:	C. Andrew Warren <andrew>
Component:	general	Assignee:	Kelvie Wong <kelvie>
Status:	REPORTED ---
Severity:	normal	CC:	OmegaPhil
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description C. Andrew Warren 2013-01-08 07:58:29 UTC

Baskets Version 1.81
KDE Platform Version 4.9.2
Ubuntu Version 12.10

When a note is highlighted, using any Tag keyboard shortcut (Ctrl+0 through Ctrl+9) results in the following pop-up error dialog:

"The key sequence 'Ctrl+9' is ambiguous. Use 'Configure Shortcuts' from the 'Settings' menu to solve the ambiguity. No action will be triggered."

However, when visiting 'Configure Shortcuts' from the 'Settings' menu, no shortcuts appear with that key combination (much less more than one).

Workaround:
- Select a message with a tag (assigned via mouseclick instead of keyboard shortcut).
- Click the Tags menu -> Customize -> Select the tag you tried to use
- Delete the tag's main keyboard shortcut, then click 'OK' to save it
- Click the Tags menu -> Customize -> Select the tag you tried to use
- Set the keyboard shortcut back to what it was originally (e.g., Ctrl+3), then click 'OK' to save it
- Repeat for all tags with keyboard shortcuts (optional)

Comment 1 OmegaPhil 2015-02-20 17:26:24 UTC

I also get this fairly often, typically now I've reached investigating it, its not recreatable. When it happens again I'll see if there is a way to reproduce it.

Comment 2 Justin Zobel 2021-03-09 01:02:54 UTC

Thank you for the bug report.

As this report hasn't seen any changes in 5 years or more, we ask if you can please confirm that the issue still persists.

If this bug is no longer persisting or relevant please change the status to resolved.