Bug 308944

Summary: kde-telepathy, video freezes when receiving video calls
Product: [Unmaintained] telepathy Reporter: Simple <simplew8>
Component: call-uiAssignee: Telepathy Bugs <kde-telepathy-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: eierajat.roy, heri+kde, kde
Priority: NOR Keywords: triaged
Version: 0.5.1   
Target Milestone: Future   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Simple 2012-10-24 17:43:39 UTC
when running ktp in a gmail account, when receiving a video call, the video in ktp window freezes.
When making a call (outgoing) from ktp, the video seams to work ok, only frezes with incoming calls.

The output from '/usr/lib/kde4/libexec/ktp-call-ui --persist':

Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 9: reading configurations from ~/.fonts.conf is deprecated.
ktp-call-ui(12217) CallHandler::CallHandler:
ktp-call-ui(12217) CallHandler::handleChannels:
ktp-call-ui(12217) CallManager::onCallStateChanged: new call state: 2
ktp-call-ui(12217) CallManager::onCallStateChanged: Call is initialising
ktp-call-ui(12217) KTpCallPrivate::TfChannelHandler::onPendingTfChannelFinished: TfChannel ready
ktp-call-ui(12217) KTpCallPrivate::TfChannelHandler::onFsConferenceAdded: Adding fsconference in the pipeline
ktp-call-ui(12217) KTpCallPrivate::TfChannelHandler::onContentAdded: TfContent added: "/org/freedesktop/Telepathy/Connection/gabble/jabber/simplew8_40gmail_2ecom_2fkde_2dtelepathy/CallChannel0/Content_audio_1"
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::TfContentHandler:
ktp-call-ui(12217) KTpCallPrivate::TfChannelHandler::onContentAdded: TfContent added: "/org/freedesktop/Telepathy/Connection/gabble/jabber/simplew8_40gmail_2ecom_2fkde_2dtelepathy/CallChannel0/Content_video_2"
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::TfContentHandler:
ktp-call-ui(12217) CallManager::onCallStateChanged: new call state: 3
ktp-call-ui(12217) Approver::Approver:
ktp-call-ui(12217)/kdeui (KNotification) KStatusNotifierItemDBus::KStatusNotifierItemDBus: service is "org.kde.StatusNotifierItem-12217-1"
ktp-call-ui(12217)/kdeui (KNotification) KStatusNotifierItemPrivate::registerToDaemon: Registering a client interface to the KStatusNotifierWatcher
ktp-call-ui(12217)/kdeui (KNotification) KNotificationManager::notificationActivated: 32   1
ktp-call-ui(12217) CallManager::onCallStateChanged: new call state: 4
ktp-call-ui(12217) Approver::~Approver:
ktp-call-ui(12217)/kdeui (KMainWindow) KMainWindow::applyMainWindowSettings: KMainWindow::applyMainWindowSettings  "CallWindow"
ktp-call-ui(12217) CallWindow::onContentAdded: Content added: "video"
ktp-call-ui(12217) CallWindow::onContentAdded: Content added: "audio"
ktp-call-ui(12217) CallWindow::checkEnableDtmf: DTMF supported: false
ktp-call-ui(12217) CallManager::onCallStateChanged: new call state: 5
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::onStartSending: Start sending requested
ktp-call-ui(12217) KTpCallPrivate::DeviceElementFactory::tryElement: Using element pulsesrc with device string ""
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::onStartSending: Started sending successfully
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::onStartReceiving: Start receiving requested
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::onStartSending: Start sending requested
ktp-call-ui(12217) KTpCallPrivate::PhononIntegration::readVideoDevices: got video device indices (-23) for type 5
ktp-call-ui(12217) KTpCallPrivate::PhononIntegration::readVideoDevices: sorted video devices indices (-23) for category 3
ktp-call-ui(12217) KTpCallPrivate::PhononIntegration::readVideoDevices: appending device access list for device -23                                                                                                           
ktp-call-ui(12217) KTpCallPrivate::DeviceElementFactory::tryElement: Using element v4l2src with device string "/dev/video0"                                                                                                   
ktp-call-ui(12217) KTpCallPrivate::TfVideoContentHandler::createSrcBin: Using video src caps QGst::Caps("video/x-raw-yuv, width=(int)320, height=(int)240, framerate=(fraction)15/1")                                         
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::onStartSending: Started sending successfully              
ktp-call-ui(12217) CallWindow::onLocalVideoSendingStateChanged:                                                
ktp-call-ui(12217) CallWindow::tryVideoSink: Using video sink xvimagesink                                      
ktp-call-ui(12217) KTpCallPrivate::TfVideoContentHandler::linkVideoPreviewSink:                                
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::onStartReceiving: Start receiving requested               
ktp-call-ui(12217) KTpCallPrivate::SinkManager::handleNewSinkPad: New src pad "src_1_657094520_107" from handle 76                                                                                                            
ktp-call-ui(12217) KTpCallPrivate::DeviceElementFactory::tryElement: Using element pulsesink with device string ""
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::onControllerCreated: Sink controller created. Contact: "mmodem00@gmail.com" media-type: 0
ktp-call-ui(12217) KTpCallPrivate::SinkManager::handleNewSinkPad: New src pad "src_2_2243787367_97" from handle 76
ktp-call-ui(12217) KTpCallPrivate::TfContentHandler::onControllerCreated: Sink controller created. Contact: "mmodem00@gmail.com" media-type: 1
ktp-call-ui(12217) CallWindow::onRemoteVideoSendingStateChanged:
ktp-call-ui(12217) CallWindow::tryVideoSink: Using video sink xvimagesink
ktp-call-ui(12217) KTpCallPrivate::VideoSinkController::linkVideoSink:

Reproducible: Always

Steps to Reproduce:
Already descibed
Actual Results:  
Video freezes in incoming calls (gmail account)

Expected Results:  
Video should work with outgoing and incoming calls.
Comment 1 rana 2012-10-25 06:47:58 UTC
same problem happened with me too.
but for me neither incoming call nor outgoing call working.. every time either its freeze or auto close the Call UI.
for audio call its working fine.
Comment 2 Dennis Schridde 2013-04-06 10:28:16 UTC
I also had this issue once - it seems to appear randomly. See bug #317155 comment #8 point (3).
Comment 3 David Edmundson 2013-04-10 15:13:11 UTC
What protocol were you using ?
What application was the other person?
Comment 4 Dennis Schridde 2013-04-10 15:23:17 UTC
(In reply to comment #3)
> What protocol were you using ?
> What application was the other person?

See, for example, bug #317155 comment #8 point (3).
Comment 5 David Edmundson 2013-04-10 15:25:15 UTC
I meant for Rana to answer :)
If the other person is using the G+ web interface I'll mark it as a duplicate of yours.
Comment 6 Andrew Crouthamel 2018-09-24 02:01:06 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Andrew Crouthamel 2018-10-27 03:44:22 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!