Bug 307677

Summary:	PDF file causes okular to freeze
Product:	[Applications] okular	Reporter:	Warren Jones <wjones>
Component:	PDF backend	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	aacid, wjones
Priority:	NOR
Version First Reported In:	0.14.3
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	PDF file saved from Google Chrome causes okular to freeze.

Description Warren Jones 2012-10-01 17:16:55 UTC

The attached PDF file causes okular to freeze.  Top shows okular using 100% of CPU cycles, and memory usage slowly but steadily increasing.  Strace shows repeated calls to brk().

The attached PDF file was saved from Google Chrome  22.0.1229.79 running under Windows 7 64 bit.  This file can be viewed without difficulty using Evince, Adobe Reader, gv,  epdfview and okular 0.12 (openSUSE 11.4, KDE 4.6.0).

Reproducible: Always

Steps to Reproduce:
1. Open PDF file saved from Google Chrome  22.0.1229.79 running under Windows 7 64 bit.
2.
3.
Actual Results:  
Okular freezes, as described above.

Expected Results:  
Okular displays contents of PDF.

I'm running okular 0.14.3 under openSUSE 12.2, with KDE 4.8.5.  Sorry it's non-trivial for me to install the latest version of okular.

Comment 1 Warren Jones 2012-10-01 17:18:39 UTC

Created attachment 74268 [details]
PDF file saved from Google Chrome causes okular to freeze.

Comment 2 Albert Astals Cid 2012-10-01 17:37:18 UTC

Which poppler library version are you using?

Comment 3 Warren Jones 2012-10-01 17:43:27 UTC

libpoppler-qt4-4 0.20.0-2.2.1

Comment 4 Warren Jones 2012-10-01 18:39:16 UTC

Problem solved after the following updates:
   libpoppler-qt4-4  0.20.0-2.2.1 => 0.20.3-87.1
   libpoppler25  (0.20.0-2.2.1) => libpoppler27 0.20.3-86.1

It turns out that updating libpoppler is simpler than updating okular. 
Thanks for the quick response that pointed me toward a solution.