Bug 305126

Summary:	Emails cannot be deleted
Product:	[Applications] kmail2	Reporter:	Vojtech Juranek <vjuranek>
Component:	commands and actions	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED NOT A BUG
Severity:	major	CC:	montel
Priority:	NOR
Version First Reported In:	4.8.4
Target Milestone:	---
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Vojtech Juranek 2012-08-14 10:37:03 UTC

KMail is not able to delete emails. When I try to delete a mail, focus moves to next email without reporting any error, but mail to be deleted is kept in the original folder.

Reproducible: Always

Steps to Reproduce:
1. Click on an email 
2. Press Del (or "Move to trash")

Actual Results:  
Email is kept in original folder 

Expected Results:  
Email is deleted (moved to Trash folder)

Comment 1 Laurent Montel 2012-08-14 10:55:27 UTC

look at your identity and verify that trash folder is valid.

Comment 2 Vojtech Juranek 2012-08-14 12:29:35 UTC

No completely sure what you mean by checking validity of trash folder under the identity - I don't see any such option there (there are only Sent-mail, draft and template folder options). Trash option can be found under given account [1]. This option is setup to a valid Trash folder (default Trash folder, has attribute SpecialCollectionAttribute=trash). I experimented little bit and it seems the issue is related rather to a Akonadi resource - I can delete mails from default Local Folders resource, but cannot delete mails from other resources like IMAP accounts. When I try to move an email from these resources to Trash (not "Move to Trash"/del but "Move message to ..." and selecting Trash folder), I'm getting following error: Unknown error. (No items found) 

[1] http://userbase.kde.org/KMail/FAQs_Hints_and_Tips#Store_trash_mails_in_a_special_folder

Comment 3 Vojtech Juranek 2012-08-14 12:47:14 UTC

Ops, it started to work right now. Not completely sure what caused it, maybe Akonadi was blocking these resources for some reason. Anyway, closing (will reopen if it happens again and will do more checks) and sorry for the rush :-(