Bug 292601

Summary: Fetch job error on login
Product: [Unmaintained] plasma4 Reporter: Davor Cubranic <cubranic>
Component: generalAssignee: Plasma Bugs List <plasma-bugs>
Status: RESOLVED INTENTIONAL    
Severity: normal CC: cfeck, donolwenn, ianseeks, kdepim-bugs, mathieu, nzlbob2332, RussellH, staniek, thijs22nospam, winter
Priority: NOR    
Version: 4.8.2   
Target Milestone: ---   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Image of the error dialog
Screenshot of error message

Description Davor Cubranic 2012-01-27 15:48:52 UTC
Version:           unspecified (using KDE 4.7.4) 
OS:                Linux

When I log in, I get the following error dialog:

Fetch Job Error - Plasma Desktop Shell

Unknown error. (Unable to fetch item from backend.)

I have to close the dialog or Plasma won't respond to other input.

Reproducible: Didn't try

Steps to Reproduce:
Log in

Actual Results:  
The error dialog comes up

Expected Results:  
No error

I just upgraded from 4.7.3 to 4.7.4. (Ubuntu 11.10 Oneiric)
Comment 1 Aaron J. Seigo 2012-01-27 16:29:10 UTC
can you provide a screenshot of your desktop when this happens? also, can you provide a list of plasmoid widgets you are using? thanks.
Comment 2 Davor Cubranic 2012-01-27 18:43:16 UTC
Is there a way to get a full list of plasmoids? I'm just using KUbuntu's defaults, so ooking from left to right, in the panel at the bottom of the screen I see: Application launcher, Activity manager, Virtual desktop, Task manager, Show desktop, Notifications, System tray, Network management, and Digital clock.
Comment 3 Davor Cubranic 2012-01-27 21:32:33 UTC
Created attachment 68254 [details]
Image of the error dialog
Comment 4 Thijs 2012-01-29 12:54:38 UTC
This is a wild guess, but based on the one time i saw this error. What happens if you switch off all akonadi & nepomuk related stuff?
Comment 5 Davor Cubranic 2012-01-30 02:15:30 UTC
Then Kontact gets very unhappy.
Comment 6 Nolwenn 2012-02-06 21:46:44 UTC
Same here with 4.8 from Archlinux but I have a dual screen. This error not appends on my other computer with only one screen.
Comment 7 Russ Hay 2012-04-08 21:41:31 UTC
This is happening here - only since I upgraded to 4.8.2 on OpenSuse 12.1. Only got a single display. Tempted to wipe all the KDE4 conf files, it's surely a plasma widget that's broken.
Comment 8 Russ Hay 2012-05-27 14:43:38 UTC
i can confirm wiping the .kde config files resolved the issue, back to defaults tho!
Comment 9 Thijs 2012-05-29 20:17:10 UTC
I've seen this happening on my Fedora box, but not on my arch one. It
should have something to do with some impatient applet that does not want
to wait until i've unlocked KWallet... The two potential culprits I can
think off are Lionmail (installed from git, I know..) and opendesktop to
which I've logged on at some point (and find it hard to log out from again,
but that's another story).
Comment 10 Jekyll Wu 2012-08-17 01:42:19 UTC
*** Bug 304498 has been marked as a duplicate of this bug. ***
Comment 11 Christian 2012-08-17 13:55:37 UTC
I have a similar dialog. Earlier it was identical, now it has instead the following:

Unknown error. (Unable to fetch item from backend (collection 32, resource -1))

The window title was marked as Korganizer alert service (my translation from Finnish).
Comment 12 Mathieu Boillat 2012-08-20 15:21:13 UTC
I have the same error but at KDE logout, the dialog icon is an enveloppe, title is "Fetch Job" and the message is "Unknown error.", too concise for me.

Thanks for the help,
Comment 13 Mathieu Boillat 2012-08-21 06:54:47 UTC
Created attachment 73344 [details]
Screenshot of error message
Comment 14 Myriam Schweingruber 2012-08-22 06:48:30 UTC
Setting status to confirmed.
Comment 15 Christian 2012-09-07 16:45:25 UTC
I just upgraded from 4.8.3. to 4.8.5 and I don't see this bug any more. Maybe it's been fixed?
Comment 16 Myriam Schweingruber 2012-09-10 01:52:39 UTC
(In reply to comment #15)
> I just upgraded from 4.8.3. to 4.8.5 and I don't see this bug any more.
> Maybe it's been fixed?

Thank you for the feedback. Please feel free to reopen if you can reproduce this with KDE 4.9.1 or newer.
Comment 17 Christian 2012-09-10 17:06:50 UTC
I was too optimistic. This error message is back. The first time Iogged on to KDE after upgrading from 4.8.3 to 4.8.5, no error message appeared, but now I've logged in the second time and the old error message is there again.
Please reopen this bug, thanks!
Comment 18 Christoph Feck 2012-09-10 18:02:58 UTC
Please check your kmail configuration. It looks like it tries to fetch mail from a wrongly configured server.
Comment 19 Christian 2012-09-12 17:09:54 UTC
I'll get back to this issue when I've been upgraded to 4.9.1 or newer, thanks.
Comment 20 Jarosław Staniek 2012-12-19 07:28:58 UTC
Exactly this error on logout (http://bugsfiles.kde.org/attachment.cgi?id=73344) in OpenSuSE 12.2 Factory, KDE 4.9.4. Dual display. I propose to reopen...

How to debug this?
Comment 21 Jarosław Staniek 2012-12-19 08:02:45 UTC
Sometimes this is related to akonadi after OS upgrade (in my Case openSUSE 12.1->12.2). Easy fix is to remove the cache i.e. $HOME/.local/share/akonadi. Whether it is safe removal for you - see the notes from http://blogs.kde.org/node/4503.

Perhaps the product in this bug could be changed to akonadi or it is distribution related (but reported issues come both from openSUSE and Kubuntu). Or my case is only similar to the reporter's case.
Comment 22 Ian Powell 2013-01-10 16:31:27 UTC
Same here on opensuse 12.2.  I managed to clear the error with advice from Will Stephenson at Suse.  
Right click on clock, "Digital clock settings", Calendar page, "Display 
events", uncheck that.

I have 2 other logins on the same machine and they don't get this error when the "Display Events" is checked.
Comment 23 Allen Winter 2015-09-12 19:29:50 UTC
I see no reason to keep this open as a KOrganizer bug.  If it still happens for you then it needs to be re-classified as an Akonadi bug.