Summary: | KMM crashes when opening the file while loading the reports | ||
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Product: | [Applications] kmymoney | Reporter: | Jean-Marie Beck <jmb3321> |
Component: | general | Assignee: | KMyMoney Devel Mailing List <kmymoney-devel> |
Status: | RESOLVED DUPLICATE | ||
Severity: | crash | ||
Priority: | NOR | ||
Version: | 4.6.1 | ||
Target Milestone: | --- | ||
Platform: | Ubuntu | ||
OS: | Linux | ||
Latest Commit: | Version Fixed In: | ||
Sentry Crash Report: | |||
Attachments: | KMM user file that causes kmymoney to crash |
Description
Jean-Marie Beck
2012-01-21 19:24:10 UTC
You could: 1. run 'kmymoney -n' 2. Go to Settings->Configure KMyMoney->Home page and uncheck everything 3. Re open KMyMoney with your file If that worked save an anonymous copy of your file and attach it to this report if the crash can be reproduced. Hi Cristian, I started KMM in a terminal with the -n switch. I turned of all features for the home screen. I could then load my job file and stored an anonymous copy of it. I then reopened the original .kmy by double clicking the file, that worked. I went to the settings and checked all options again except the 1st and the 4th which is "favorite reports" I clicked the OK button to apply and close the dialog. Not reaction, but I could move the window. After a while, I got the KMM crash report again. So I attached the anonymous job file on this e-mail to help you find out the problem. Just one hint that may help you: I had created a loan account for 1200 EURO with 0% interest rate, in September I think, and did some reimbursements on it. But on the home page the displayed due value for that account was always something over minus one million ! whereas in the account tree view the value was correctly displayed and in the ledger also. By the way, I use to work with another kmy file for an association with which I have no trouble. I hope you can find the problem. Thanks for your help. Jean-Marie Le 21/01/2012 22:10, Cristian Onet a écrit : > https://bugs.kde.org/show_bug.cgi?id=292133 > > > > > > --- Comment #1 from Cristian Onet<onet cristian gmail com> 2012-01-21 21:10:35 --- > You could: > 1. run 'kmymoney -n' > 2. Go to Settings->Configure KMyMoney->Home page and uncheck everything > 3. Re open KMyMoney with your file > > If that worked save an anonymous copy of your file and attach it to this report > if the crash can be reproduced. > Hi again, I just noticed that the job file was not anonymous. In fact, when I chose the file type for anonymous, the dialog_*jumps automatically to XML*_ file. If one does not know, like I did, he save an .xml file thinking this is the anonymous one. The cause is if the option "_*set automatically file name and extension*_" (translation from French) _*is active*_ on that interface dialog you cannot save the anonymous file! Here is also a bug to correct. So I unchecked that option and created the anonymous file. Please be so kind to delete the one I just sent you before. Jean-Marie Le 21/01/2012 23:50, Jean-Marie a écrit : > Hi Cristian, > > I started KMM in a terminal with the -n switch. > I turned of all features for the home screen. > I could then load my job file and stored an anonymous copy of it. > > I then reopened the original .kmy by double clicking the file, that > worked. > I went to the settings and checked all options again except the 1st > and the 4th which is "favorite reports" > I clicked the OK button to apply and close the dialog. > Not reaction, but I could move the window. > After a while, I got the KMM crash report again. > > So I attached the anonymous job file on this e-mail to help you find > out the problem. > Just one hint that may help you: > I had created a loan account for 1200 EURO with 0% interest rate, in > September I think, and did some reimbursements on it. > But on the home page the displayed due value for that account was > always something over minus one million ! > whereas in the account tree view the value was correctly displayed and > in the ledger also. > > By the way, I use to work with another kmy file for an association > with which I have no trouble. > > I hope you can find the problem. > Thanks for your help. > Jean-Marie > > > Le 21/01/2012 22:10, Cristian Onet a écrit : >> https://bugs.kde.org/show_bug.cgi?id=292133 >> >> >> >> >> >> --- Comment #1 from Cristian Onet<onet cristian gmail com> >> 2012-01-21 21:10:35 --- >> You could: >> 1. run 'kmymoney -n' >> 2. Go to Settings->Configure KMyMoney->Home page and uncheck everything >> 3. Re open KMyMoney with your file >> >> If that worked save an anonymous copy of your file and attach it to >> this report >> if the crash can be reproduced. >> (In reply to comment #3) > Hi again, > > I just noticed that the job file was not anonymous. > In fact, when I chose the file type for anonymous, the dialog_*jumps > automatically to XML*_ file. > If one does not know, like I did, he save an .xml file thinking this is > the anonymous one. > The cause is if the option "_*set automatically file name and > extension*_" (translation from French) _*is active*_ on that interface > dialog you cannot save the anonymous file! > Here is also a bug to correct. > So I unchecked that option and created the anonymous file. > Please be so kind to delete the one I just sent you before. 1. Your file did not make is anywhere since bugs.kde.org drops all email attachments sent as comments to a bug report 2. When you want to attach a file to a bug report you need to do that from the web interface 3. I'm not sure what do you understand of a file as being anonymous or not, you've stated that the xml file is not anonymous - well actually the anonymous file is an xml file usually kmymoney saves it as name.anon.xml (is you selected anonymous in the file filter) 4. Before attaching any file you need to open it with a text editor to convince yourself that you're not disclosing any sensitive data 5. If you open the anonymous file in kmymoney you'll see that all user specific data like names/amounts where made anonymous. I hope you'll attach the anonymous file with which you can reproduce the problem you've reported after going through the above steps. > > > Le 21/01/2012 23:50, Jean-Marie a écrit : > > Hi Cristian, > > > > I started KMM in a terminal with the -n switch. > > I turned of all features for the home screen. > > I could then load my job file and stored an anonymous copy of it. > > > > I then reopened the original .kmy by double clicking the file, that > > worked. > > I went to the settings and checked all options again except the 1st > > and the 4th which is "favorite reports" > > I clicked the OK button to apply and close the dialog. > > Not reaction, but I could move the window. > > After a while, I got the KMM crash report again. > > > > So I attached the anonymous job file on this e-mail to help you find > > out the problem. > > Just one hint that may help you: > > I had created a loan account for 1200 EURO with 0% interest rate, in > > September I think, and did some reimbursements on it. > > But on the home page the displayed due value for that account was > > always something over minus one million ! > > whereas in the account tree view the value was correctly displayed and > > in the ledger also. > > > > By the way, I use to work with another kmy file for an association > > with which I have no trouble. > > > > I hope you can find the problem. > > Thanks for your help. > > Jean-Marie > > > > > > Le 21/01/2012 22:10, Cristian Onet a écrit : > >> https://bugs.kde.org/show_bug.cgi?id=292133 > >> > >> > >> > >> > >> > >> --- Comment #1 from Cristian Onet<onet cristian gmail com> > >> 2012-01-21 21:10:35 --- > >> You could: > >> 1. run 'kmymoney -n' > >> 2. Go to Settings->Configure KMyMoney->Home page and uncheck everything > >> 3. Re open KMyMoney with your file > >> > >> If that worked save an anonymous copy of your file and attach it to > >> this report > >> if the crash can be reproduced. > >> Created attachment 68088 [details]
KMM user file that causes kmymoney to crash
Comment on attachment 68088 [details]
KMM user file that causes kmymoney to crash
Thanks for the advices. It the first time I use this Bug tracking system.
To the issue anonymous file: it's true, I should have checked it before to make sure it was an anonymous file.
Nevertheless, there is a problem selecting this file type when the automatic file extension feature is active. See the description in my last post.
But lets solve the crash problem first.
Again thank you for all your help.
Jean-Marie
This was already fixed as BUG 290487 and will be available in 4.6.2 which will be release in two weeks. *** This bug has been marked as a duplicate of bug 290487 *** About the save as anonymous problem can you reproduce it while running 'kmymoney --lang=C'? If yes please open another bug report. I wasn't able to reproduce your description that you've selected anonymous but the resulting file was not an anonymous file. |