Bug 290833

Summary:	kmail frequently hangs when trying to download IMAP email
Product:	[Applications] kmail2	Reporter:	Aaron Williams <aaronw>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED UNMAINTAINED
Severity:	normal	CC:	kdebugs, thomas.schabetsberger
Priority:	NOR
Version:	4.7
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Aaron Williams 2012-01-06 22:33:06 UTC

Version:           4.7 (using KDE 4.7.2) 
OS:                Linux

When trying to access my email which is stored using Microsoft's cloud services kmail frequently refuses to download email and just displays 'Retrieving Folder Contents   Please wait...'

This is especially a problem for me since I use several filters to move emails for certain mailing lists into their appropriate folders.

Often selecting another email will cause the new email to load and selecting the previously hung email will allow it to load.

Reproducible: Sometimes

Steps to Reproduce:
Start selecting IMAP emails.


Actual Results:  
Frequently it will hang and not recover when attempting to download an email.

Expected Results:  
It should not hang. The previous version of kmail included with KDE 4.6 did not have this problem.

OS: Linux (x86_64) release 3.1.0-1.2-desktop
Compiler: gcc

Comment 1 Tom Schabetsberger 2012-01-09 12:55:51 UTC

same here. Using Ubuntu Oneiric with KDE 4.7.4 from Ubuntu Repos. Killing Kontact and restarting it helps for several minutes, then its the same again.

Comment 2 tony den haan 2013-11-06 11:01:39 UTC

i've been running into this for probably even years now. akanodictl restart fixes it.

Comment 3 Denis Kurz 2016-09-24 18:03:54 UTC

This bug has only been reported for versions before 4.14, which have been unsupported for at least two years now. Can anyone tell if this bug still present?

If noone confirms this bug for a Framework-based version of kmail2 (version 5.0 or later, as part of KDE Applications 15.12 or later), it gets closed in about three months.

Comment 4 Denis Kurz 2017-01-07 22:16:30 UTC

Just as announced in my last comment, I close this bug. If you encounter it again in a recent version (at least 5.0 aka 15.08), please open a new one unless it already exists. Thank you for all your input.