Bug 290153

Summary:	Copying IMAP folders misses mail contents
Product:	[Frameworks and Libraries] Akonadi	Reporter:	Christoph Bartoschek <bartoschek>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED UNMAINTAINED
Severity:	critical	CC:	aia2524, cbo, fpylin, jaanus, mgmadden, stasnel, thiago, tsunagaru8
Priority:	VHI
Version:	4.10
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	the result of gdb

Description Christoph Bartoschek 2011-12-30 09:06:51 UTC

Version:           4.8 (using KDE 4.7.2) 
OS:                Linux

I copy a whole folder structure from an IMAP server to local folders. In the result all mails are visible but in lots of folders only the mail headers are copied. Not the whole mails.

Reproducible: Always

Steps to Reproduce:
Copy a folder structure from IMAP to local. kmail or akonadiconsole, it does not mattetr.

Actual Results:  
Empty mails. Header only

Expected Results:  
Full mails.

Comment 1 Thiago Macieira 2012-01-01 14:54:53 UTC

I've got a similar situation. The copying of only email headers has happened to me before, usually when I copied emails for which KMail/Akonadi had only downloaded the headers. It doesn't download the email bodies before re-uploading them.

Now I've got another: somehow it failed to copy anything at all. It tells me the emails have been uploaded, but they have not.

In fact, this was a move, not a copy. It was supposed to do UID COPY, but that somehow failed with no visible error indication. So Akonadi thinks the emails are in the destination folders, but they aren't. After the "copy" was complete, it proceeded to delete the original emails. Now the server has no copy of the emails.

Major data loss (if I hadn't backed up when I realised something was amiss).

Comment 2 Frank Lin 2012-03-08 11:28:28 UTC

Reproducible KDE / KMail 4.7.4 / fedora 16

Major data loss as well.

Comment 3 Geoff Madden 2013-02-19 06:05:48 UTC

Hi there, having hassles with 4.10.0 with the same results,headers downloaded but no body.
Today I received a message that kmail could not obtain a lock,then it quit.

Comment 4 Geoff Madden 2013-02-21 04:40:26 UTC

Created attachment 77481 [details]
the result of gdb

Comment 5 Geoff Madden 2013-02-21 04:44:05 UTC

I dont think that the attachment will be of much help, to me it really doesn't give much help, running kmail-4.10.0 on gentoo

Comment 6 Camilla Boemann 2013-11-12 14:24:11 UTC

Happening for me too (on debian),  as thiago explained in comment 1

I'm increasing importance to critical, as I too lost data, so problem is still out there and will potentially hurt people severely

Comment 7 jaanus 2014-02-22 20:58:06 UTC

Happens reproducibly for me on Fedora20 kdepim-4.12.2-1.fc20.x86_64.

Is  someone working on this?

Comment 8 Denis Kurz 2016-09-24 20:38:11 UTC

This bug has only been reported for versions older than KDEPIM 4.14 (at most akonadi-1.3). Can anyone tell if this bug still present?

If noone confirms this bug for a recent version of akonadi (part of KDE Applications 15.08 or later), it gets closed in about three months.

Comment 9 Denis Kurz 2017-01-07 22:29:24 UTC

Just as announced in my last comment, I close this bug. If you encounter it again in a recent version (at least 5.0 aka 15.08), please open a new one unless it already exists. Thank you for all your input.