Bug 287487

Summary:	KMail loses filters
Product:	[Applications] kmail2	Reporter:	jmaldrich
Component:	filtering	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	hsc
Priority:	NOR	Keywords:	investigated, triaged
Version:	4.7
Target Milestone:	---
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description jmaldrich 2011-11-24 20:11:01 UTC

Version:           4.7 (using KDE 4.7.3) 
OS:                Linux

I have been having problems with my filters not implementing correctly and have been having to close KMail when it hangs while trying to process messages. I believe I have discovered the cause of the problem that is causing KMail to hang, but in the process, I discovered that closing KMail while it is working on filtering causes most, if not all of the filters to disappear. Fortunately for me I have gotten in the habit of backing up my filters. Please fix it so that the filters are not lost if KMail closes while filters are in-use.

Reproducible: Sometimes

Steps to Reproduce:
Create several filters, start to filter email and then close KMail while in the process of filtering.

Actual Results:  
About 80-90% of the time, the majority if not all the filters will be gone and you have to re-import them when you restart KMail.

Expected Results:  
Filters should NOT disappear and should be there when you reopen KMail

I've learned that having multiple email clients open at the same time, accessing the same set of folders is not a good idea. That appears to be what was causing the filters to apparently not apply properly.

Comment 1 Tobias Koenig 2012-02-11 23:30:08 UTC

Hej,

we have reworked the complete filter stack for KDE 4.8.
Can you test this with the current version, please?

Ciao,
Tobias

Comment 2 hsc 2012-02-12 00:48:36 UTC

Hej,

using KMail 4.8.0 for about 2 weeks now, it looks like that all my problems with filters seems to be gone. For me, KMail is really going to be useable now. Thanks a lot!

Comment 3 Andrew Crouthamel 2018-09-22 02:00:36 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Andrew Crouthamel 2018-10-27 02:24:15 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!