Bug 286247

Summary:	No feedback when an IMAP server is unreachable
Product:	[Applications] kmail2	Reporter:	Will Stephenson <wstephenson>
Component:	UI	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED UNMAINTAINED
Severity:	normal	CC:	gregap, montel
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Unlisted Binaries
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Will Stephenson 2011-11-10 08:35:27 UTC

Online IMAP resource.

When the server is unreachable, KMail only shows the 'retrieving folder contents' widget forever, without reporting a failure to connect.  

This will be mistaken by the average user for Akonadi weirdness.

Expected behaviour:
Display a status message.
Hide the folder tree for the unreachable server.

Comment 1 Laurent Montel 2012-01-17 18:08:07 UTC

In 4.8 we draw in red broken resource in treeview is it enough ?

Comment 2 Gregor Petrin 2012-04-19 06:37:56 UTC

Firstly, the red broken resource in treeview does not always show (I think when a resource is stuck in 'connection established' mode). 

Secondly, I rely on my system tray to see new messages and there is no indication there that something is wrong.

And thirdly, there is a KMail notification called 'A resource is broken' which I have enabled but it does nothing, at least in my experience.

I'm not sure if I should open bug/wish reports for each of those, but more should definitely be done to alert users that their email is broken.

Comment 3 Denis Kurz 2016-09-24 18:14:46 UTC

This bug has only been reported for versions before 4.14, which have been unsupported for at least two years now. Can anyone tell if this bug still present?

If noone confirms this bug for a Framework-based version of kmail2 (version 5.0 or later, as part of KDE Applications 15.12 or later), it gets closed in about three months.

Comment 4 Denis Kurz 2017-01-07 22:24:28 UTC

Just as announced in my last comment, I close this bug. If you encounter it again in a recent version (at least 5.0 aka 15.08), please open a new one unless it already exists. Thank you for all your input.