Bug 280243

Works perfectly here. Which template did you modify ? the one in kmail settings / composer / standard templates / 'New message' ?

I have modified both "settings/composer/standard templates/New message" and "profiles/change/templates/New message".

I do not think, it affect the bug, but I mention, that I use non-english localization of KDE and PIM.

Tepmlates, used in "reply-to" action work perfectly. Only "New message" button is not affected by the templates.

I can confirm this Bug.

could you paste you template here ?
I can't reproduce bug

Created attachment 64893 [details]
kmail2rc snippet template

Work fine here.
Are you sure that you don't have specific template on your folder ? (we can define template for specific folder).

I have templates specific to my main profile (including new message template) and a default new message template.
default one:
-----8<----------------------------------
[TemplateParser]                                                                                                                            
TemplateNewMessage=%REM="New message template"%-\n%BLANK\nasdfasdf    
-----8<----------------------------------

I could not find the profile's templates in files, so there is a template from the UI:
-----8<----------------------------------
Hello.

  %CURSOR

Best regards,
Pavel Baranchikov
%ODATEEN
-----8<----------------------------------
None of the templates work. Other templates (reply-to template, for example) work from my default profile's settings.

I have templates specific to my main profile (including new message template) and a default new message template.
default one:
-----8<----------------------------------
[TemplateParser]                                                                                                                            
TemplateNewMessage=%REM="New message template"%-\n%BLANK\nasdfasdf    
-----8<----------------------------------

I could not find the profile's templates in files, so there is a template from the UI:
-----8<----------------------------------
Hello.

  %CURSOR

Best regards,
Pavel Baranchikov
%ODATEEN
-----8<----------------------------------
None of the templates work. Other templates (reply-to template, for example) work from my default profile's settings.

I testet with a new profile on KDE 4.7.4:

I cleared out /etc/skel and logged in as a newly created user. The first thing I did was configuring kmail and created templates just with "test" in it. 
Same thing it does not work with new message.

I  meant KDE 4.7.3 ;-)

Additional note from my side (using kmail from KDEPIM 4.8.90):

For me at least identity-based templates do not work.

I just added another identity to kmail and changed some templates within the identity-config dialog.

Then I started a new mail, and switched the identity: The signature is changed correctly on identity change, but the templates to definitly not work.

(In the new identity I just added a default greeting for new messages)

-Marc

Now the smoke clears :)

The procedure defined in comment #11 is not supported.
Templates are used prior to handing the message over to the composer, as a result of this changing identity inside the composer will not change the message as the original message is no longer available for reparsing.

OK, thanks for the explanation. So this has potential to cause a lot of confusion.

I think we can confirm that this IS an issue, right?

Users can change templates in identities for nothing, because you can have templates for identities that are NOT the default identity for ANY account.

Suggestions to solve the issue (I do not know the code, so please be gentle ;)):

* Change the code so that it will be possible to switch the template while the editor is already opened, say if the previous/new message body has not been altered by the user yet.

AND/OR

* Find a way to make it possible to select identity just before creating a new message or before replying so that processing the template can be done using the identity the user wants.

OR

* The templates should better be anchored to accounts then, and not to  identities at all.

OR

* The tabs for setting templates should only appear / be enabled if the identity being edited is a default identity for an account. But that might also cause some confusion to the user, so I'd prefer the above suggestions to solve this issue.

I agree that this might be an issue :)

Just wanted to point out that you can specify that a identity be used as default on a per folder basis also.
And specify a template when replying/forwarding (press and hold the buttons...).

I can confirm this as well. Running 4.7.2 (On Kubuntu)

The reply/reply-all/forward templates work fine however the new message template seems to be ignored from both the composer templates and the identity templates.

still present in Kmail 4.8 RC2

I am seeing this bug on 4.7.4. What is interesting to me is this:

  * If I select 'New Message' from Kontact, my template is ignored.
  * If I select 'New Message' from Kmail, my template is used!


All other templates (reply, forward, etc.) work normally in both programs. I have confirmed that none of my folders have custom templates defined, nor do any of my identities. This is what my new message template looks like:

----SNIP----
%REM="Default new message template"%-
%CURSOR

Thanks,
-Paul P.
----SNIP----

(In reply to comment #17)
> I am seeing this bug on 4.7.4. What is interesting to me is this:
> 
>   * If I select 'New Message' from Kontact, my template is ignored.
>   * If I select 'New Message' from Kmail, my template is used!
> 
> 
> All other templates (reply, forward, etc.) work normally in both programs. I
> have confirmed that none of my folders have custom templates defined, nor do
> any of my identities. This is what my new message template looks like:
> 
> ----SNIP----
> %REM="Default new message template"%-
> %CURSOR
> 
> Thanks,
> -Paul P.
> ----SNIP----

It's fixed in 4.8.2