Bug 250993

Summary:	KNewStuff (GHNS) not able to retrieve data from the internet
Product:	[I don't know] kde	Reporter:	Varun Singh <mailthatmale>
Component:	general	Assignee:	Unassigned bugs mailing-list <unassigned-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	cfeck, mailthatmale
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Snapshot showing the message

Description Varun Singh 2010-09-12 19:16:11 UTC

Created attachment 51565 [details]
Snapshot showing the message

Version:           unspecified (using KDE 4.5.1) 
OS:                Linux

Whenever I try to use the GHNS(Get Hot New Stuff) from any supported application, either the GHNS dialog box doesn't respond or it gives the message in the status bar - "Loading of providers from file http://download.kde.org/ocs/providers.xml failed"

Reproducible: Always

Steps to Reproduce:
Open any GHNS supported application. For example, System settings -> Workspace Appearance -> Desktop Theme -> Get New Themes...

Actual Results:  
Message in the Status Bar - "Loading of providers from file http://download.kde.org/ocs/providers.xml failed"

Expected Results:  
It should have retrieved the list of new desktop themes from the Internet as it used to do till I had kde 4.4

 - It doesn't produce any result.
 - Gives the Message - "Loading of providers from file http://download.kde.org/ocs/providers.xml failed"

Comment 1 Christoph Feck 2010-09-12 19:26:33 UTC

What happens if you paste that URL into Konqueror?

Comment 2 Varun Singh 2010-09-13 13:34:51 UTC

(In reply to comment #1)
> What happens if you paste that URL into Konqueror?

Well, I tried as you said. I pasted the URL into Konqueror. It gives the message.

 opendesktop https://api.opendesktop.org/v1/ openDesktop.org  https://opendesktop.org/terms/ https://opendesktop.org/usermanager/new.php

Comment 3 Christoph Feck 2010-09-13 13:41:10 UTC

Are you behind a proxy server? It could be a duplicate of bug 228597.

Comment 4 Varun Singh 2010-09-13 15:22:19 UTC

(In reply to comment #3)
> Are you behind a proxy server? It could be a duplicate of bug 228597.

Well, I apologize. The problem was on my side. Now its working fine.

Thanks