Bug 250125

Summary: Hotmail emails cannot be opened
Product: [Applications] konqueror Reporter: Steven Sroka <Sroka.Steven>
Component: kjsAssignee: Konqueror Bugs <konqueror-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: lonefenris, Sroka.Steven, vahid.fazl2000
Priority: NOR    
Version First Reported In: 4.5.1   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Steven Sroka 2010-09-04 02:15:33 UTC
Version:           4.5.1
OS:                Linux

When I sign into live.com and open my inbox, I cannot select or read any of my emails. In fact nothing works on the page, except the very top header that says Hotmail, Messanger, Office, Sign Out, etc. and any ads on the page.

I ran Konqueror through Konsole and no significant errors/warnings appeared. Only issues with 'Painter not active' was displayed on Konsole.

I have the output from the Konqueror error console:

Error: http://gfx3.hotmail.com/mail/15.3.2529.0827/fullex.js: TypeError: Undefined value

Error: http://gfx3.hotmail.com/mail/15.3.2529.0827/fullex.js: TypeError: Undefined value

Error: http://gfx3.hotmail.com/mail/15.3.2529.0827/l0a.mozilla.js: TypeError: Undefined value

Error: http://gfx3.hotmail.com/mail/15.3.2529.0827/i0a.mozilla.js: TypeError: Value is not an object.

Cannot be used with new.

Reproducible: Always

Steps to Reproduce:
Login into live.com and open the inbox. Click an email.

Actual Results:  
No email opens.

Expected Results:  
Emails open.

OS: openSUSE 11.3 Linux (x86_64) release 2.6.34-12-desktop
Compiler: gcc
Comment 1 Kyle Tirak 2010-11-24 17:02:19 UTC
I can confirm this behavior when using Konqueror with KHTML part. 

When using kwebkitpart, the site remains responsive, though still no emails or folders can be opened. An error shows at the top of the email listing pane:
"We can't connect to Windows Live Hotmail right now. Please make sure that you're connected to the Internet and try again." This also happens in Rekonq.

KDE 4.5.3
Arch Linux
Comment 2 Tommi Tervo 2011-02-18 15:42:24 UTC
*** Bug 266600 has been marked as a duplicate of this bug. ***
Comment 3 Steven Sroka 2011-12-31 21:18:20 UTC
Still exists in KDE 4.8 and this happens in rekonq as well.

Could this be an upstream QtWebkit bug?
Comment 4 Andrew Crouthamel 2018-11-06 15:12:21 UTC
Dear Bug Submitter,

This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Andrew Crouthamel 2018-11-18 03:34:55 UTC
Dear Bug Submitter,

This is a reminder that this bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? This bug will be moved back to REPORTED Status for manual review later, which may take a while. If you are able to, please lend us a hand.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Justin Zobel 2022-12-21 23:58:31 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 7 Bug Janitor Service 2023-01-05 05:25:10 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Bug Janitor Service 2023-01-20 05:08:32 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!