Bug 238085

Summary:	Setting global shortcuts from within the applications' menus doesn't work
Product:	[Frameworks and Libraries] frameworks-kxmlgui	Reporter:	Lucian Marinescu <marinescu.gl>
Component:	general	Assignee:	kdelibs bugs <kdelibs-bugs>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	ashark, ermonnezza, kde, nate
Priority:	NOR
Version:	5.0.0
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	When setting possible, there is an arrow in cell setting local shortcut interface is ok The problem - highlighted global cell, but actually setting for local Possible fix - write such message when global impossible

Description Lucian Marinescu 2010-05-18 21:21:33 UTC

Version:            (using KDE 4.4.3)
OS:                Linux
Installed from:    Ubuntu Packages

HOW TO REPRODUCE:
- Open any KDE4 app (Dolphin, KMail etc.)
- Go in the "Settings" menu > "Configure shortcuts..."

Setting a global shortcut for any of the actions doesn't work.
It never worked, IIRC, independent of the distro or KDE4.x version.

Comment 1 ermonnezza 2011-12-06 15:42:15 UTC

I can confirm this bug in 4.7.2

Comment 2 Andrew Crouthamel 2018-11-06 15:10:38 UTC

Dear Bug Submitter,

This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Andrew Crouthamel 2018-11-18 03:27:40 UTC

Dear Bug Submitter,

This is a reminder that this bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? This bug will be moved back to REPORTED Status for manual review later, which may take a while. If you are able to, please lend us a hand.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Andrew Shark 2021-04-14 08:03:31 UTC

This is an interface issue. I also thought that the whole global shortcuts were broken. But that is because there is no any indication that some global shortcuts are not possible to be set.

In case of applications which do not have any global shortcuts, such as Dolphin, Kmail and Dragon Player, you cannot understand that thing. But there are applications (for example KNotes) that add possibility to assign global shortcut for some actions. In that case, a corresponding cell have an arrow which opens an interface to set a shortcut (see screenshot).

The interface when global shortcut is impossible to set is very confusing. See the screenshot. For example, I am trying to set a global shortcut for 4:3 action, but it is for some reason jumping to local alternate shortcut. After I found KNotes, I realised, that highlighting global cell did nothing, and I actually was setting a local alternate shortcut.

To resolve, I suggest that instead of stupidly highlighting such cells while another cell is actually unfolded, another kind of interface should appear and say that setting global shortcut for this action is impossible. See my picture as an example.

Comment 5 Andrew Shark 2021-04-14 08:07:22 UTC

Created attachment 137578 [details]
When setting possible, there is an arrow in cell

Comment 6 Andrew Shark 2021-04-14 08:08:55 UTC

Created attachment 137579 [details]
setting local shortcut interface is ok

Comment 7 Andrew Shark 2021-04-14 08:10:17 UTC

Created attachment 137580 [details]
The problem - highlighted global cell, but actually setting for local

Comment 8 Andrew Shark 2021-04-14 08:11:22 UTC

Created attachment 137581 [details]
Possible fix - write such message when global impossible

Comment 9 Nate Graham 2023-09-30 13:04:34 UTC

Aha, this was effectively fixed by the fix for Bug 427129 over a year ago.

*** This bug has been marked as a duplicate of bug 427129 ***