Bug 231904

Summary:	okular failed to open pdf document
Product:	[Applications] okular	Reporter:	d.heyner
Component:	general	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED NOT A BUG
Severity:	crash
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Unlisted Binaries
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description d.heyner 2010-03-23 14:53:59 UTC

Application that crashed: okular
Version of the application: 0.9.5
KDE Version: 4.3.5 (KDE 4.3.5) "release 3"
Qt Version: 4.5.3
Operating System: Linux 2.6.25.20-0.5-default x86_64
Distribution: "openSUSE 11.0 (X86-64)"

What I was doing when the application crashed:
I tried to save a pdf-document with another name.  Last time I opened the document it just contained blank pages but the file  size remained 5 MB.  I tried it a second time and then okular just crashed. KPDF also displays blank pages.  extremly annoying: now I have to check all my files 

 -- Backtrace:
Application: Okular (okular), signal: Segmentation fault
[KCrash Handler]
#5  0x00007f079f3e308a in Poppler::convertAnnotColor () from /usr/lib64/libpoppler-qt4.so.3
#6  0x00007f079f3d6852 in Poppler::Page::annotations () from /usr/lib64/libpoppler-qt4.so.3
#7  0x00007f079f631bbb in PDFGenerator::addAnnotations () from /usr/lib64/kde4/okularGenerator_poppler.so
#8  0x00007f079f634868 in PDFGenerator::loadPages () from /usr/lib64/kde4/okularGenerator_poppler.so
#9  0x00007f079f63624b in PDFGenerator::init () from /usr/lib64/kde4/okularGenerator_poppler.so
#10 0x00007f079f637bf5 in PDFGenerator::loadDocument () from /usr/lib64/kde4/okularGenerator_poppler.so
#11 0x00007f07a22e8af1 in Okular::DocumentPrivate::openDocumentInternal () from /usr/lib64/libokularcore.so.1
#12 0x00007f07a22f64a6 in Okular::Document::openDocument () from /usr/lib64/libokularcore.so.1
#13 0x00007f07a25aa45a in Okular::Part::openFile () from /usr/lib64/kde4/okularpart.so
#14 0x00007f07ac655cc4 in KParts::ReadOnlyPart::openUrl () from /usr/lib64/libkparts.so.4
#15 0x00007f07a259ee0a in Okular::Part::openUrl () from /usr/lib64/kde4/okularpart.so
#16 0x0000000000409cdf in Shell::openUrl ()
#17 0x000000000040b408 in Shell::qt_metacall ()
#18 0x00007f07aa9e5b22 in QMetaObject::activate () from /usr/lib64/libQtCore.so.4
#19 0x00007f07aa9eb8df in ?? () from /usr/lib64/libQtCore.so.4
#20 0x00007f07aa9e0953 in QObject::event () from /usr/lib64/libQtCore.so.4
#21 0x00007f07a9c53a2d in QApplicationPrivate::notify_helper () from /usr/lib64/libQtGui.so.4
#22 0x00007f07a9c5bcaa in QApplication::notify () from /usr/lib64/libQtGui.so.4
#23 0x00007f07ab8173ab in KApplication::notify () from /usr/lib64/libkdeui.so.5
#24 0x00007f07aa9d0d3c in QCoreApplication::notifyInternal () from /usr/lib64/libQtCore.so.4
#25 0x00007f07aa9fe3a0 in ?? () from /usr/lib64/libQtCore.so.4
#26 0x00007f07aa9fa4e4 in ?? () from /usr/lib64/libQtCore.so.4
#27 0x00007f07a662f95a in g_main_context_dispatch () from /usr/lib64/libglib-2.0.so.0
#28 0x00007f07a6633060 in ?? () from /usr/lib64/libglib-2.0.so.0
#29 0x00007f07a66331fc in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#30 0x00007f07aa9fa23c in QEventDispatcherGlib::processEvents () from /usr/lib64/libQtCore.so.4
#31 0x00007f07a9ceb43f in ?? () from /usr/lib64/libQtGui.so.4
#32 0x00007f07aa9cf5b2 in QEventLoop::processEvents () from /usr/lib64/libQtCore.so.4
#33 0x00007f07aa9cf984 in QEventLoop::exec () from /usr/lib64/libQtCore.so.4
#34 0x00007f07aa9d1c94 in QCoreApplication::exec () from /usr/lib64/libQtCore.so.4
#35 0x000000000040837c in main ()

Reported using DrKonqi

Comment 1 Albert Astals Cid 2010-03-23 19:48:29 UTC

Please attach the pdf file that caused the crash.

Comment 2 Pino Toscano 2010-04-07 22:22:49 UTC

Also, please specify the version of the Poppler library you have. In case it is previous than 0.12, you are strongly suggested to update it (you might need to ask to the support of your distribution about it).

Comment 3 Albert Astals Cid 2010-12-01 21:24:55 UTC

No answer in 7 months. Closing