Bug 217060

Summary:	Show component specific instructional messages
Product:	[Websites] bugs.kde.org	Reporter:	Parker Coates <coates>
Component:	general	Assignee:	Matt Rogers <mattr>
Status:	RESOLVED WORKSFORME
Severity:	wishlist	CC:	nate
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Compiled Sources
OS:	Unspecified
Latest Commit:		Version Fixed In:

Description Parker Coates 2009-12-02 14:16:26 UTC

Version:            (using Devel)
Installed from:    Compiled sources


I was wondering if it would be possible to show a  component specific
message sometime during the report workflow.

In KPat there a couple of easy things the reporter can do to greatly
increase the chance of their bug being addressed. One is to mention
which of the 12 different game types the issue occurred in. About one
in three reporters forgets this rather crucial information. The other
is to attach a saved game that demonstrates the problem. People often
attach screenshots showing a problem with the solver, but we
developers can't load up a screenshot to recreate the issue. Omitting
these things often leads to at least one step of back and forth to
(hopefully) get the information we need. Getting the game type is
easy, but getting them to reproduce the issue to make a saved game
after they've closed KPat can be tricky.

Neither of these is a big deal and I'm sure reporters would gladly do
them, if only they new they should. I'm guessing that other components
have similar instructions they'd like to share. Integration with Dr.
Konqui would also be handy. Maybe if KDevelop was getting dozens of
duplicate reports, they could temporarily add a line to their
instructions asking people not to report that particular issue.

Comment 1 Matt Rogers 2009-12-04 04:38:57 UTC

I believe it is possible, especially since i'm getting ready to simplify the workflow a bit.

Comment 2 Parker Coates 2012-03-16 19:40:26 UTC

Has anyone considered this any further? Considering all the changes going on at bugs.kde.org, it seems like now might be a good time to integrate it.

Comment 3 Justin Zobel 2021-03-09 05:49:43 UTC

Thank you for the bug report.

As this report hasn't seen any changes in 5 years or more, we ask if you can please confirm that the issue still persists.

If this bug is no longer persisting or relevant please change the status to resolved.

Comment 4 Nate Graham 2022-09-02 17:15:38 UTC

This is possible; please file sysadmin tickets at https://phabricator.kde.org/maniphest/task/edit/form/2/ with the product-specific templates you would like to request.