Bug 210204

Summary: Can not sent email
Product: [Applications] kmail Reporter: Richard Bos <richard.bos>
Component: generalAssignee: kdepim bugs <kdepim-bugs>
Status: RESOLVED NOT A BUG    
Severity: normal CC: kollix
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Compiled Sources   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:

Description Richard Bos 2009-10-11 16:47:04 UTC 
Version:           1.11 (using Devel)
OS:                MS Windows
Installed from:    Compiled sources

There is actually not much to describe.  The bug I encounter with kmail on MS windows, is that email can not be sent.  Kmail pops up an error window, stating that the email (smtp) server can not be reached.  However, using thunderbird on the PC, has no problems sending email.

What can be cause of this?  Is it possible to debug (I'm installing kde applications on MS windows with kde's installer).
Comment 1 Martin Koller 2009-10-11 23:58:26 UTC 
With kdebugdialog you can turn on different debug flags. In this case it might help to activate kio_smtp and maybe others like kmail, etc.
I have no clue to where the debug output is printed on Windoze though...

Maybe additional information helps: How is the SMTP server contacted from kmail ?
(e.g. Port, Authentication, SSL, etc. ?)

The simplets test with a non-encrypted SMTP connection is to use
telnet <your-mailserver> 25  (assuming youre on Port 25)

If you get a "Connected to..." message, then at least the server can be contacted.
Probably you also post the exact text you get in the dialog.
Comment 2 Richard Bos 2009-10-15 10:43:16 UTC 
It is something weird....  As stated I can sent email with Thunderbird.  However, when using telnet to connect to the smtp server I get:

$ telnet <ip addr>
Trying <ip addr>...
telnet: Unable to connect to remote host: Connection refused

When I use telnet to connect to the pop port on the same <ip addr>, it just works.

When I do not connect from my labtop, but from a linux system, I get a succesfull connection to the smtp server on <ip addr>.

I now workaround the problem, by using a port forward construction.  This way I'm succesfull in sending email from kmail.

My windows firewall is disabled....  However, I assume that there is still somewhere a setting configured that does not allow me to use telnet with port 25....  What can this be???
Comment 3 Richard Bos 2009-10-15 12:21:54 UTC 
The problem might be caused by e.g. MCAfee, that is also active on my system.
Comment 4 Martin Koller 2009-10-15 20:26:04 UTC 
Fine, so I'm closing this report, as it is not a kmail problem.
Thanks for your feedback.