Bug 201873

Summary:	can't print pdf to HP Laserjet 2200 (Postscript Printer)
Product:	[Applications] okular	Reporter:	sts
Component:	general	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	anshulajain
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	unspecified
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description sts 2009-07-29 11:48:52 UTC

Version:           0.8.80 (using 4.2.98 (KDE 4.2.98 (KDE 4.3 RC3)) "release 150", KDE:KDE4:Factory:Desktop / openSUSE_11.1)
Compiler:          gcc
OS:                Linux (x86_64) release 2.6.27.25-0.1-default

with acroread it works fine, but it doesn't work with okular.

Btw: I can print pdfs on another none ps-printer but not with this hp laserjet.

Comment 1 Pino Toscano 2009-07-29 11:51:50 UTC

Please enable the okular debug areas in `kdebugdialog`.
Then start okular from a terminal and try to print, then attach here the whole log you get.

Comment 2 sts 2009-07-29 12:24:03 UTC

I hope it helps:

okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 1000x1414@0
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 1000x1414@1
okular(22008)/okular (app) Okular::DocumentPrivate::sendGeneratorRequest: sending request id=3 1000x1414@0 async == true
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 983x1390@0
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 983x1390@1
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 983x1390@0
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 983x1390@1
okular(22008)/okular (app) Okular::DocumentPrivate::sendGeneratorRequest: sending request id=3 983x1390@0 async == true
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=4 132x187@0
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=4 132x187@1
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=4 132x187@2
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=4 132x187@3
okular(22008)/okular (app) Okular::DocumentPrivate::sendGeneratorRequest: sending request id=4 132x187@0 async == true
okular(22008)/okular (app) Okular::DocumentPrivate::sendGeneratorRequest: sending request id=4 132x187@1 async == true
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 983x1390@1
okular(22008)/okular (app) Okular::DocumentPrivate::sendGeneratorRequest: sending request id=4 132x187@2 async == true
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 983x1390@1
okular(22008)/okular (app) Okular::DocumentPrivate::sendGeneratorRequest: sending request id=4 132x187@3 async == true
okular(22008)/okular (app) Okular::Document::requestPixmaps: request id=3 983x1390@1
okular(22008)/okular (app) Okular::DocumentPrivate::sendGeneratorRequest: sending request id=3 983x1390@1 async == true
okular(22008)/okular (app) Okular::FilePrinter::doPrintFiles: Executing "lpr" with arguments ("-P", "hp", "-#1", "-J", "Erweiterungen v1.4", "-o", "media=A4", "-o", "portrait", "-o", "sides=one-sided", "-o", "outputorder=normal", "-o", "Collate=False", "-r", "/tmp/kde-schulz/kde-schulz/okularY22008.ps")

Comment 3 Pino Toscano 2009-07-29 12:26:44 UTC

What do you get in a terminal if you write:
$ lpq
?

Comment 4 sts 2009-07-29 14:42:31 UTC

I get:
hp ist bereit
keine Eintr

Comment 5 sts 2009-07-29 14:44:05 UTC

I get:
hp ist bereit
keine Einträge

means:
hp is ready
no entries 

btw print emails with kontact works fine.

/var/log/cups/error_log means:

I [29/Jul/2009:14:40:01 +0200] [Job ???] Request file type is application/postscript.
I [29/Jul/2009:14:40:01 +0200] [Job 365] Adding start banner page "none".
I [29/Jul/2009:14:40:01 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:01 +0200] [Job 365] Adding end banner page "none".
I [29/Jul/2009:14:40:01 +0200] [Job 365] File of type application/postscript queued by "schulz".
I [29/Jul/2009:14:40:01 +0200] [Job 365] Queued on "hp" by "schulz".
I [29/Jul/2009:14:40:01 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:01 +0200] [Job 365] Started filter /usr/lib64/cups/filter/pstops (PID 23826)
I [29/Jul/2009:14:40:01 +0200] [Job 365] Started backend /usr/lib64/cups/backend/socket (PID 23827)
I [29/Jul/2009:14:40:01 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:01 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:01 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:01 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:02 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:03 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:03 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:07 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:07 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:07 +0200] [Job 365] Completed successfully.
I [29/Jul/2009:14:40:07 +0200] Saving subscriptions.conf...
I [29/Jul/2009:14:40:07 +0200] Saving subscriptions.conf...

Comment 6 Anshul Jain 2009-09-01 06:28:58 UTC

I cannot print from Okular either, but can from Adobe Reader. I'm able to print from Kwrite though. I get the same logs as the previous poster.

Comment 7 sts 2009-12-22 21:09:11 UTC

@Anshul Jain: do you still have this problem? Here it works fine with kde4.3 and opensuse11.2

Comment 8 sts 2010-01-09 21:25:42 UTC

now, it works fine here with opensuse11.2 and kde4.3