Bug 201029

Summary:	registrations folder keeps disappearing
Product:	[Unmaintained] kmail	Reporter:	roland
Component:	folder list	Assignee:	kdepim bugs <pim-bugs-null>
Status:	RESOLVED UNMAINTAINED
Severity:	normal	CC:	martin
Priority:	NOR
Version First Reported In:	1.10.3
Target Milestone:	---
Platform:	unspecified
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description roland 2009-07-21 20:54:24 UTC

Version:           1.3 (using 4.1.3 (KDE 4.1.3) "release 4.10.4", openSUSE 11.1)
Compiler:          gcc
OS:                Linux (x86_64) release 2.6.27.23-0.1-default

I have one email folder in my list called "registrations" where I store emails containing things like product keys and download links for products I purchase on-line.  I have need to add emails 3-5 times per year.  Twice now Kmail has physically lost this folder and required me to extract it from a backup and re-import it.  (Thankfully I store in mbox format.)

No other folder in the list disappears.  It doesn't just disappear from the list, everything about it is gone.  I don't, ordinarily, have any cause to delete a folder, so this isn't "user error".

It appears there is an "undocumented feature" which now has "registrations" as some kind of reserved word when it comes to folder names.

I don't know how to reproduce this bug.  I leave my system up for weeks on end only rebooting after updates, or severe system crashes.  Since I reduced the memory to 6Gig, I haven't had any system crashes, and the folder disappearances have happened without system crashes.

If this is a "reserved folder name" I would expect the folder creation/rename capability to block its initial usage.

Comment 1 Martin Koller 2009-08-08 19:13:17 UTC

It's not a reserved name.
If it disappears, you mean inside kmail or did you also check the disk if it was really gone ? (~/.kde4/share/apps/kmail/....)

Comment 2 roland 2009-08-08 20:16:51 UTC

Really Really Really Really restore from old backup gone.  It only happens to this folder and the folder is rarely used.  Has not happened since renaming restored folder to "product_registrations" so it really looks like there is a bug in kmail or a supporting package which is causing folders named "registrations" to be nuked.

Comment 3 Martin Koller 2009-08-08 20:32:04 UTC

Out of curiosity: can you create an empty folder with that name somewhere in your $HOME and see if it also disappears at some point in time ?
Just to see if it's some global thingy doing that ...

Comment 4 roland 2009-08-08 20:44:14 UTC

I had the directory requested created prior to the last time the mailbox directory went away.  It sped things up during the restoration.  I just manually created the "registrations" mbox folder again.  I shall try to notice when it goes bye-bye again.  It's not something systemy though or the quick restore directory I had created should have perished.

Comment 5 Andrew Crouthamel 2018-09-04 18:23:46 UTC

Hello! Sorry to be the bearer of bad news, but this version of Kmail has been unmaintained for many years so I am closing this bug. Please try using the latest version of Kmail to see if your issue persists. If it does, please submit a new bug in "kmail2". Thank you!