Bug 200567

I also installed the dbg package for kde.  When I get a request to send the bug, I first check the 'Details' to see if there is something to send.  Now that I have dbg installed, kate opens when I click on 'details'.  If I am expected to repair the bug, I don't know how.  I downloaded the dbg feature so I would have better information to send you, but when kate opens, it doesn't tell me what to do next, and it won't close by pressing the X in the corner.  I have a copy minimized right now, because the only way to get it to leave is to reboot.  As soon as I learn how to use these tools and features, I will be more helpful.  Thanks for any reply.  Steven  stevenvollom@sbcglobal.net

To show us the image, please use the "Add an attachment" link from this page. Also, please describe the problem or bug you found. You could also attach the "Details" you got when you get a crash. Thanks!

The debug packages are only meant to help if your application crashes.

You can attach the image by saving it to your harddrive first and by then using the "Add an attachment" function on the bug.

Please also choose the correct product and component for your bug (usually product is the application that has the bug, component is the part of the application that has the bug). The "bugs.kde.org" component is only meant for reporting bugs with the bug tracking system (ie. this site).

If you are not sure if what you witnessed is a bug or not, you can post a request to forum.kde.org. They will be able to figure out what to do (ie. file a bug report or do something else to make the error go away).

As additional hint, you shouldn't put your mail address inside the bug report. It will be available automatically and like you did it above, it will be available to web spiders who might pick it up to send spam to you.

Hope I could help.

On Friday 17 July 2009 11:19:58 am Christoph Feck wrote:
> https://bugs.kde.org/show_bug.cgi?id=200567
>
>
> Christoph Feck <christoph@maxiom.de> changed:
>
>            What    |Removed                     |Added
> ---------------------------------------------------------------------------
>- Component|general                     |general
>          AssignedTo|mattr@kde.org               |unassigned-bugs@kde.org
>             Product|bugs.kde.org                |kde
>
>
>
>
> --- Comment #2 from Christoph Feck <christoph maxiom de>  2009-07-17
> 17:19:57 --- To show us the image, please use the "Add an attachment" link
> from this page. Also, please describe the problem or bug you found. You
> could also attach the "Details" you got when you get a crash. Thanks!

I am not sure how I send you the details.  Do I copy the kate page and paste 
it to the page that I am identifying the bug, when I file.  I am sorry to be so 
stupid, but I really want to help.  I use my computer most hours of the day 
and can be helpful, I believe.  Thanks for your understanding.

Check the images I made. After taking the screenshot, click the "Add an attachment" link on the bug's page (http://imagebin.ca/view/fAmz5x9v.html). On the page that appears, upload the picture and click "submit" to send the image to us (http://imagebin.ca/view/F8iFbF.html).

On Friday 17 July 2009 11:19:58 am Christoph Feck wrote:
> https://bugs.kde.org/show_bug.cgi?id=200567
>
>
> Christoph Feck <christoph@maxiom.de> changed:
>
>            What    |Removed                     |Added
> ---------------------------------------------------------------------------
>- Component|general                     |general
>          AssignedTo|mattr@kde.org               |unassigned-bugs@kde.org
>             Product|bugs.kde.org                |kde
>
>
>
>
> --- Comment #2 from Christoph Feck <christoph maxiom de>  2009-07-17
> 17:19:57 --- To show us the image, please use the "Add an attachment" link
> from this page. Also, please describe the problem or bug you found. You
> could also attach the "Details" you got when you get a crash. Thanks!

I am pretty sure I sent you a pic of the desktop screen.  Here is a pic of the 
debug details result.  I don't know if I am sending this right, but I wanted 
to make sure you have it.  When I get the system down, I will provide data t 
he right way.  Sorry to be so slow.

Steven

No, you didn't send it right. Please use the procedure I described in comment #5.

On Friday 17 July 2009 11:21:24 am Michael Leupold wrote:
> https://bugs.kde.org/show_bug.cgi?id=200567
>
>
> Michael Leupold <lemma@confuego.org> changed:
>
>            What    |Removed                     |Added
> ---------------------------------------------------------------------------
>- CC|                            |lemma@confuego.org
>
>
>
>
> --- Comment #3 from Michael Leupold <lemma confuego org>  2009-07-17
> 17:21:23 --- The debug packages are only meant to help if your application
> crashes.
>
> You can attach the image by saving it to your harddrive first and by then
> using the "Add an attachment" function on the bug.
>
> Please also choose the correct product and component for your bug (usually
> product is the application that has the bug, component is the part of the
> application that has the bug). The "bugs.kde.org" component is only meant
> for reporting bugs with the bug tracking system (ie. this site).
>
> If you are not sure if what you witnessed is a bug or not, you can post a
> request to forum.kde.org. They will be able to figure out what to do (ie.
> file a bug report or do something else to make the error go away).
>
> As additional hint, you shouldn't put your mail address inside the bug
> report. It will be available automatically and like you did it above, it
> will be available to web spiders who might pick it up to send spam to you.
>
> Hope I could help.

It has been a while since my last effort.  I am trying again.  I have two 
images and am not sure which one to send.  I am old and it takes a bit for 
instructions to become solid with me.  If you have a little patience, I will 
get very good at this and will be prolific by always sending all bugs that 
happen in the proper form eventually.

Your comment relating to right product, I believe it is kde, because the 
desktop is affected as well as Konqueror and Kmail.

I understand about the email address, but I wanted to get this right and 
without knowing how it works wanted a sure way for us to stay in touch.  I 
mostly get help; I would like to contribute too.

As far as witnessing whether it is a bug or not.  It continues and is not 
repairable so far.  Kubuntu Users List has the posts too; no help so far.  I 
am trying to stay in touch with Dotan Cohen as best I am able to confirm the 
process until I am used to it.  Next time, I will check procedure with him 
before I present you with the bug.

Steven

- Is this still happening to you ?
Regards

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!