Bug 181656

Summary: lost emails after rebuilding the index of the cache
Product: [Unmaintained] kmail Reporter: Felix Endres <1980er>
Component: disconnected IMAPAssignee: kdepim bugs <kdepim-bugs>
Status: RESOLVED UNMAINTAINED    
Severity: normal    
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Ubuntu   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Felix Endres 2009-01-23 12:37:06 UTC
Version:            (using KDE 4.1.3)
OS:                Linux
Installed from:    Ubuntu Packages

I am using:
Kubuntu intrepid ibex (8.10)
KDE Version: 4.1.3
KMail Version 1.10.3
Account: Disconnected IMAP

I was trying to solve another problem (http://bugs.kde.org/show_bug.cgi?id=55838)
 by rebuilding the index of the my inbox. I went offline for this, as I didn't want to affect the mails on the server. 
However, rebuilding the index raised the problem of missing dates for more than half of the 4000+ messages in the folder. The dates appeared again when selecting the messages, but you do not want to do this for 2000 messages. So I tried again, this time online. Same problem. Then I chose to fetch e-mail in the hope it would synchronize the problem away, getting the dates from the server. Suddenly there are only about 1700 mails in the folder anymore. Bad! I check my webmail interface whether this has affected the server side, but it is worse: only 109 messages left my inbox. BAD!! Switching back to kmail I see it synchronizing again, resulting in the 109 messages replacing the 1700. Fuck! Four years of mail archive lost, even though I thought having a local copy (Disconnected IMAP) and the mails on the server would protect me from such a loss.
By the way, this is not the first time I lost emails using kmail. It happened to me some years ago, in a somewhat similar way and I stopped using kmail. But I was lured by the shiny interface and nice integration into believing this would not happen again with an up-to-date version.

To sum up: I can not continue to use kmail as long as I want to keep my mails! I am sorry to say this, as I know that a lot of work has been done by the developers. But an unreliable mail client that loses your mails is as bad as it gets. 

Regards,
Felix
Comment 1 Laurent Montel 2015-04-12 09:43:26 UTC
Thank you for taking the time to file a bug report.

KMail2 was released in 2011, and the entire code base went through significant changes. We are currently in the process of porting to Qt5 and KF5. It is unlikely that these bugs are still valid in KMail2.

We welcome you to try out KMail 2 with the KDE 4.14 release and give your feedback.