Bug 181434

Summary:	HTML messages are not displayed at all
Product:	[Unmaintained] kmail	Reporter:	urwald <urwald>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED FIXED
Severity:	normal	CC:	andresbajotierra
Priority:	NOR
Version:	1.11.0
Target Milestone:	---
Platform:	unspecified
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	mail_default.png mail_html.png mail_text.png snapshot.png

Description urwald 2009-01-20 23:10:40 UTC

Version:           1.11.0 (using 4.1.96 (KDE 4.1.96 (KDE 4.2 RC1)) "release 78.1", KDE:KDE4:Factory:Desktop / openSUSE_11.1)
Compiler:          gcc
OS:                Linux (x86_64) release 2.6.27.7-9-default

HTML messages are not displayed at all. When I get a HTML message, I see only the header, but not the context: mail_default.png. Expected: To see not only the header, but also the content, of course.

It is possible to choose the HTML part of the message manually (in the message structure, widget at the bottom). Then I see the HTML part, but without header: mail_html.png. Expected: See the HTML context _with_ header.

It is also possible to choose the plain text part of the message manually (in the message structure, widget at the bottom). Then I see the plain text part, but without header: mail_text.png. Expected: See the plain text context _with_ header.

Comment 1 urwald 2009-01-20 23:13:25 UTC

Created attachment 30468 [details]
mail_default.png

Comment 2 urwald 2009-01-20 23:13:45 UTC

Created attachment 30469 [details]
mail_html.png

Comment 3 urwald 2009-01-20 23:14:33 UTC

Created attachment 30470 [details]
mail_text.png

Comment 4 urwald 2009-01-28 20:35:19 UTC

Same in KDE 4.2 final.

Please address this bug - that's a quite basic feature that's not working and it makes daily practice quite uncomfortable.

Comment 5 Jaime Torres 2009-02-01 11:36:06 UTC

Hi,

  Please try the following to see if this solves your problem, in English (I do not have the german locale):

  In the menu view, headers, select standard, then again select enterprise headers.

  Is the enterprise headers the only one that does not allow you to view the mail?

Comment 6 urwald 2009-02-01 11:57:02 UTC

I've tried it - it doesn't help. The same bug occurs on all of the available headers:
- Enterprise headers
- Fancy headers
- Brief headers
- Standard headers
- Long headers
- All headers
I've tried out all of them, and with all of them I get the very same problem. It also doesn't help to choose for example "Standard headers", than terminate KMail and start KMail another time: same bug.

And this bug also occurs independently of the question if KMail is started directly or in a Kontact session.

Comment 7 urwald 2009-02-01 12:07:35 UTC

Note that this bug occurs of course only with Mails that contain plain text _and_ HTML. KMail displays fine every message that is plain text only.

And note that this bug occurs of course only if Settings->Configure_KMail->Security->Prefer_HTML_to_plain_text is chosen. If this is not chosen, viewing HTML mails as plain text always works fine.

Comment 8 urwald 2009-02-25 11:40:48 UTC

This seems to be a problem that has to do something with the config files: Finally, I've deleted all config files (which wasn't nice because I've also deleted all my filters and all my old mails), but now (with a new configuration from scratch) it works.

Comment 9 Dario Andres 2009-03-15 22:16:00 UTC

So, you are not able to reproduce this anymore ? Are you ?
Thanks

Comment 10 urwald 2009-03-16 09:57:55 UTC

That's correct. For the moment, I can't reproduce it.

Comment 11 Jaime Torres 2009-03-16 10:04:52 UTC

Then closing it. If it happens again, please reopen the bug.

Comment 12 urwald 2009-05-18 20:34:09 UTC

Reopening.

At another update from KDE 4.1 to KDE 4.2 (using openSUSEs new repository "KDE42") I have the same problem: HTML mails are not displayed. I see a symbol with the text "Unnamed" - when I click at this symbol, the HTML message opens in Firefox.

Comment 13 urwald 2009-05-18 20:35:48 UTC

Created attachment 33810 [details]
snapshot.png

Comment 14 urwald 2009-09-15 09:20:49 UTC

Seems to work fine in 4.3