Bug 169023

As you say that this crash happens regularly, could you have a look at http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports and install the debug packages for your distribution so that? This way you can paste a good backtrace the next time it crashes for you.

Thank you for your advice, I installed the debug libraries (after the 3rd crash) and reported the first one: #169172 :)

so can we close this one as you'll file the crashes as individual bugreports?

My main problem is described in the upper 4 points: when Kmail crashes and I moved my letters to an other folder, it loses them at next restart (and sometimes it uploads the whole folder to the server).

I file crash reports individually from this ticket, becaue the "how-the-crash-occured" is not related to this bug.

(Btw. the new Bugzilla theme is modern but very hard to read because it has no room for the report itself.)

I had 27 important letters in my inbox folder with which I should have had to do something.
But after a crash only 4 mails left in the folder. I don't know why exactly 4.

The other 23 disappeared.

Fortunately, Gmail stores them in "All mail" folder (and I disabled this folder in KMail), so I must find 23 letters within 5200.
But a lot of people do not have Gmail which can save their important mails.

Please, fix this bug.

Today crashed again, but this time without a KCrash window.

From 45 letters I have 0 in my inbox after restarting Kmail...
It WIPED OUT ALL my mails!

When do you want to fix this?

Seems like Bug 63353, a five-and-half-year-old bug.

I can reproduce this on 1.11.2.
Steps:
1. Move mail to some folder using right click option.
2. Try step 1 again.
3. Drag mail from inbox to some folder.
4. Boom! (In case it doesn't crash, repeat step 3 several times.)
Fortunately mails are not lost in my case.

Backtrace:
Application: KMail (kmail), signal SIGSEGV
[?1034h[Thread debugging using libthread_db enabled]
[Current thread is 1 (Thread 0xb3bff700 (LWP 9292))]

Thread 2 (Thread 0xb0895b90 (LWP 9840)):
#0  0xffffe430 in __kernel_vsyscall ()
#1  0xb5cf9411 in select () from /lib/libc.so.6
#2  0xb6b05477 in QProcessManager::run (this=0x8078ae8) at io/qprocess_unix.cpp:305
#3  0xb6a3374e in QThreadPrivate::start (arg=0x8078ae8) at thread/qthread_unix.cpp:189
#4  0xb69d11b5 in start_thread () from /lib/libpthread.so.0
#5  0xb5d003be in clone () from /lib/libc.so.6

Thread 1 (Thread 0xb3bff700 (LWP 9292)):
[KCrash Handler]
#6  KMail::FolderJob::msgList (this=0x81ee508) at /usr/include/QtCore/qatomic_i386.h:116
#7  0xb751873b in KMAcctImap::ignoreJobsForMessage (this=0x85bbd98, msg=0x843f9c8) at /usr/src/debug/kdepim-4.2.2/kmail/kmacctimap.cpp:215
#8  0xb752cee5 in KMFolderImap::ignoreJobsForMessage (this=0x84a1f80, msg=0x843f9c8) at /usr/src/debug/kdepim-4.2.2/kmail/kmfolderimap.cpp:1562
#9  0xb7626814 in KMMoveCommand::execute (this=0x8b06cb8) at /usr/src/debug/kdepim-4.2.2/kmail/kmcommands.cpp:2086
#10 0xb7614c12 in KMCommand::slotPostTransfer (this=0x8b06cb8, result=KMCommand::OK) at /usr/src/debug/kdepim-4.2.2/kmail/kmcommands.cpp:276
#11 0xb761ed94 in KMCommand::qt_metacall (this=0x8b06cb8, _c=QMetaObject::InvokeMetaMethod, _id=5, _a=0xbff415ac) at /usr/src/debug/kdepim-4.2.2/build/kmail/kmcommands.moc:86
#12 0xb761f28a in KMMoveCommand::qt_metacall (this=0x8b06cb8, _c=QMetaObject::InvokeMetaMethod, _id=9, _a=0xbff415ac) at /usr/src/debug/kdepim-4.2.2/build/kmail/kmcommands.moc:1662
#13 0xb6b3dc88 in QMetaObject::activate (sender=0x8b06cb8, from_signal_index=4, to_signal_index=4, argv=0xbff415ac) at kernel/qobject.cpp:3069
#14 0xb6b3f412 in QMetaObject::activate (sender=0x8b06cb8, m=0xb7a059d4, local_signal_index=0, argv=0xbff415ac) at kernel/qobject.cpp:3143
#15 0xb7610773 in KMCommand::messagesTransfered (this=0x8b06cb8, _t1=KMCommand::OK) at /usr/src/debug/kdepim-4.2.2/build/kmail/kmcommands.moc:100
#16 0xb7628b94 in KMCommand::transferSelectedMsgs (this=0x8b06cb8) at /usr/src/debug/kdepim-4.2.2/kmail/kmcommands.cpp:370
#17 0xb7628d83 in KMCommand::slotStart (this=0x8b06cb8) at /usr/src/debug/kdepim-4.2.2/kmail/kmcommands.cpp:268
#18 0xb761eda3 in KMCommand::qt_metacall (this=0x8b06cb8, _c=QMetaObject::InvokeMetaMethod, _id=4, _a=0xbff41788) at /usr/src/debug/kdepim-4.2.2/build/kmail/kmcommands.moc:85
#19 0xb761f28a in KMMoveCommand::qt_metacall (this=0x8b06cb8, _c=QMetaObject::InvokeMetaMethod, _id=8, _a=0xbff41788) at /usr/src/debug/kdepim-4.2.2/build/kmail/kmcommands.moc:1662
#20 0xb6b3dc88 in QMetaObject::activate (sender=0x8c97778, from_signal_index=4, to_signal_index=4, argv=0x0) at kernel/qobject.cpp:3069
#21 0xb6b3f412 in QMetaObject::activate (sender=0x8c97778, m=0xb6c1d908, local_signal_index=0, argv=0x0) at kernel/qobject.cpp:3143
#22 0xb6b430f7 in QSingleShotTimer::timeout (this=0x8c97778) at .moc/release-shared/qtimer.moc:76
#23 0xb6b4321c in QSingleShotTimer::timerEvent (this=0x8c97778) at kernel/qtimer.cpp:298
#24 0xb6b3812f in QObject::event (this=0x8c97778, e=0xbff41c30) at kernel/qobject.cpp:1082
#25 0xb5fd7eec in QApplicationPrivate::notify_helper (this=0x80761c8, receiver=0x8c97778, e=0xbff41c30) at kernel/qapplication.cpp:4084
#26 0xb5fe01ae in QApplication::notify (this=0xbff41f78, receiver=0x8c97778, e=0xbff41c30) at kernel/qapplication.cpp:3631
#27 0xb7e11bcd in KApplication::notify (this=0xbff41f78, receiver=0x8c97778, event=0xbff41c30) at /usr/src/debug/kdelibs-4.2.2/kdeui/kernel/kapplication.cpp:307
#28 0xb6b279db in QCoreApplication::notifyInternal (this=0xbff41f78, receiver=0x8c97778, event=0xbff41c30) at kernel/qcoreapplication.cpp:602
#29 0xb6b57026 in QTimerInfoList::activateTimers (this=0x8078a64) at kernel/qcoreapplication.h:213
#30 0xb6b534d0 in timerSourceDispatch (source=0x8078a30) at kernel/qeventdispatcher_glib.cpp:164
#31 0xb43a8d88 in IA__g_main_context_dispatch (context=0x8078220) at gmain.c:1814
#32 0xb43ac2fb in g_main_context_iterate (context=0x8078220, block=1, dispatch=1, self=0x8076130) at gmain.c:2448
#33 0xb43ac478 in IA__g_main_context_iteration (context=0x8078220, may_block=1) at gmain.c:2511
#34 0xb6b53428 in QEventDispatcherGlib::processEvents (this=0x8073828, flags={i = -1074520616}) at kernel/qeventdispatcher_glib.cpp:323
#35 0xb6077ac5 in QGuiEventDispatcherGlib::processEvents (this=0x8073828, flags={i = -1074520568}) at kernel/qguieventdispatcher_glib.cpp:202
#36 0xb6b25ffa in QEventLoop::processEvents (this=0xbff41e80, flags={i = -1074520504}) at kernel/qeventloop.cpp:149
#37 0xb6b2643a in QEventLoop::exec (this=0xbff41e80, flags={i = -1074520440}) at kernel/qeventloop.cpp:200
#38 0xb6b288e9 in QCoreApplication::exec () at kernel/qcoreapplication.cpp:880
#39 0xb5fd7d67 in QApplication::exec () at kernel/qapplication.cpp:3553
#40 0x0804a5e0 in main (argc=) at /usr/src/debug/kdepim-4.2.2/kmail/main.cpp:146

Backtrace in comment #8 is a duplicate of 163071, and seems unrelated to this bug report.

No backtrace from the original reporter. It's time to close this report.