Bug 166078

Summary:	No feedback when checking what the server supports in the wizard
Product:	[Unmaintained] kmail	Reporter:	Frederik Himpe <fhimpe>
Component:	GUI	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	bjoern, dominik.tritscher, nyblom
Priority:	NOR
Version:	1.9.52
Target Milestone:	---
Platform:	Compiled Sources
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Frederik Himpe 2008-07-08 19:59:24 UTC

Version:           1.9.52 (using Devel)
Installed from:    Compiled sources

When I start kmail for the first time, a wizard pops-up, asking me for my e-mail address and (after choosing IMAP) in a second stap asking the addresses of my incoming and outgoing mail servers. After entering that, a message appears that it is checking the security capabilities of the server, and it hangs for a long time (at least one minute), without any more feedback. It feels like kmail is in an endless loop. Only after some time, kmail comes alive again.

Debug messages before the hang:
kmail(8415)/kdepimlibs (kpimidentities) KPIMIdentities::IdentityManager::commit: emitting changed() for identity 1396690545                                     
kmail(8415)/kdepimlibs (kpimidentities) KPIMIdentities::Identity::writeConfig: Store: "Email Address" : QVariant(QString, "fhimpe@telenet.be")                                      
kmail(8415)/kdepimlibs (kpimidentities) KPIMIdentities::Identity::writeConfig: Store: "Organization" : QVariant(QString, "Linux")                                                   
kmail(8415)/kdepimlibs (kpimidentities) KPIMIdentities::Identity::writeConfig: Store: "Identity" : QVariant(QString, "Default")                                                     
kmail(8415)/kdepimlibs (kpimidentities) KPIMIdentities::Identity::writeConfig: Store: "uoid" : QVariant(uint, 1396690545)                                                           
kmail(8415)/kdepimlibs (kpimidentities) KPIMIdentities::Identity::writeConfig: Store: "Name" : QVariant(QString, "Frederik Himpe")                                                  
kmail(8415)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::KCoreConfigSkeleton: Creating KCoreConfigSkeleton ( 0x171ce70 )                                                          
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Transport::Transport: "765247430"                                                                                             
kmail(8415)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::readConfig: KCoreConfigSkeleton::readConfig()
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTest::start: 0x177fc50
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::Socket:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::Socket:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::reconnect: Connecting to: "192.168.100.1" : 25
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::reconnect: Connecting to: "192.168.100.1" : 465
kmail(8415)/kdepimlibs (kpimidentities) KPIMIdentities::IdentityManager::slotIdentitiesChanged:  KPIMIdentities::IdentityManager::slotIdentitiesChanged : ":1.141"
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotConnected:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotConnected: normal connect
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotSocketRead:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::slotReadNormal: Stage 0 , Mode 0
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::sendInitialCapabilityQuery:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::sendInitialCapabilityQuery: Hostname for EHLO is "localhost.localnet"
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotSocketRead:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::slotReadNormal: Stage 1 , Mode 0
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::handleSMTPIMAPResponse: No authentication possible
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::finalResult: Modes: QSet(0)
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::finalResult: Capabilities: QSet()
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::finalResult: Normal: ()
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::finalResult: SSL: ()
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::finalResult: TLS: ()
kmail(8415)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig: KCoreConfigSkeleton::writeConfig()
kmail(8415)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::readConfig: KCoreConfigSkeleton::readConfig()
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::~Socket:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::~Socket:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTest::start: 0x1867fc0
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::Socket:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::Socket:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::reconnect: Connecting to: "192.168.100.1" : 143
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::reconnect: Connecting to: "192.168.100.1" : 993
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotConnected:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotConnected: normal connect
kmail(8415)/kdepimlibs (mailtransport) MailTransport::TransportManager::slotTransportsChanged:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::TransportManager::readConfig: reloading existing transport: "Transport 765247430"
kmail(8415)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::readConfig: KCoreConfigSkeleton::readConfig()
kmail(8415)/kdepimlibs (mailtransport) MailTransport::TransportManager::slotTransportsChanged:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::TransportManager::readConfig: reloading existing transport: "Transport 765247430"
kmail(8415)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::readConfig: KCoreConfigSkeleton::readConfig()
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotSocketRead:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::slotReadNormal: Stage 0 , Mode 0
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::sendInitialCapabilityQuery:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotSocketRead:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::slotReadNormal: Stage 1 , Mode 0
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::parseAuthenticationList: ("LOGIN", "PLAIN") (0, 1)
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::handleSMTPIMAPResponse: For type 0 , we have: (1)
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::slotReadNormal: Trying TLS...
kmail(8415)/kdepimlibs (mailtransport) MailTransport::SocketPrivate::slotSocketRead:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::slotReadNormal: Stage 43 , Mode 2
kmail(8415)/kdepimlibs (mailtransport) MailTransport::Socket::startTLS: "normal"
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::slotTlsDone:
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::slotReadNormal: Stage 0 , Mode 2
kmail(8415)/kdepimlibs (mailtransport) MailTransport::ServerTestPrivate::sendInitialCapabilityQuery:

Ports 465 and 993 are closed on my mail host (but not filtered).

I guess some connection time-out is currently too long.

This seems similar to bug #131843 but that bug is supposed to be fixed.

Comment 1 Thomas McGuire 2008-07-09 14:02:25 UTC

See also bug 164739.

Bug #131843 was about the account dialog, not about the account wizard.

Timeouts are necessary so we don't confuse closed ports with slow servers.

CC'ing Torgny (I hope you don't mind!), maybe you can add a progress bar for your account wizard rework?

Comment 2 Jaime Torres 2009-04-03 19:44:57 UTC

There is now a progress bar when checking what the server supports (kmail 1.11.90 using kde 4.2.68).
Can this bug be closed?

Comment 3 Dominik Tritscher 2009-04-11 00:02:31 UTC

I just checked this with kmail 1.11.90 (kde 4.2.69) built from trunk. There is no progress bar when the security features of the server are tested.
@Jaime: Did you test the account wizard? It is different from the regular setup dialog (which has a progress bar).

Comment 4 Björn Ruberg 2010-01-27 23:56:42 UTC

I see the progress bar in KDE 4.3