Bug 147442

Summary:	HP Deskjet 740 Printer Driver not installed Does not notify me
Product:	[Unmaintained] kcontrol	Reporter:	Allen <beach_gizmo>
Component:	kcmprintmgr	Assignee:	KDEPrint Devel Mailinglist <kde-print-devel>
Status:	RESOLVED WORKSFORME
Severity:	normal
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Allen 2007-07-02 04:58:38 UTC

Version:           Under Fedora KDE Menu, Settings, Printers (using KDE KDE 3.5.7)
Installed from:    Fedora RPMs
OS:                Linux

Hi I have a Deskjet 740 Printer. I used the KDE Printer wizard and I sucessfully install the printer. There is no response when I send a print job. So, I decide to use Fedora's system-config-printer to install the printer. After I finish installing the printer using that, It tells me that I don't have the driver (pnm2ppa) installed. I use the Add/Remove Programs and install it, and now the printer jobs work. I suggest that you add something that tells users whether or not they have the driver, like Fedora's system-config-printer. If they don't, then tell them to install the printer driver.

Thanks! This is a suggestion.

Comment 1 Cristian Tibirna 2007-07-02 06:27:15 UTC

Thanks for your suggestion. You are right that the kdeprint suite has to check 
better if all required bits and pieces are in place.

Please observe that this is a difficult task. There are literally thousands of 
printers out there. Yours isn't quite new either. Perhaps went unsupported by 
its own creator already.

KDE relies on the distributions to install all the required bits for the 
system's proper functioning. Installing your printer drivers using 
distribution's tools is the right way to do it.

There is probably more work to be done on the side of the distribution, to 
make sure installing printers from kdeprint is done following the particular 
mechanisms of that distribution. The KDE team can't survey all the mechanisms 
distributions employ for installing drivers (not for printers nor for 
anything else). Kdeprint just assumes all bits are in place and installs the 
printer description (PPD) file that allows for printing postscript with the 
help of the underlying printing system (CUPS, lpd etc.) which is assumed 
properly installed by the distribution.

Thanks again.

Comment 2 Allen 2007-07-06 03:25:27 UTC

Thanks, Cristian

To other pnm2ppa printers: Download the driver through the Add Remove Programs Utility.