Bug 142130

Summary:	CUPS serveur connexion failed.IPP request failed for unknowed reason
Product:	[Unmaintained] kcontrol	Reporter:	Thierry Bizot <tbizot>
Component:	kcmprintmgr	Assignee:	KDEPrint Devel Mailinglist <kde-print-devel>
Status:	RESOLVED UNMAINTAINED
Severity:	normal
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Thierry Bizot 2007-02-23 21:34:35 UTC

Version:           2.6.18.2.34  (using KDE KDE 3.5.5)
Installed from:    SuSE RPMs
OS:                Linux

I cannot install any printer. It seems the CUPS server does not works.
The exact error message is (translate from french to english) :

Impossible to extract printers list.Error message send by manager:
 
CUPS server connection failed.Check that CUPS server is installed and works. Error : IPP request fail for unknowed reason.

It think this problem is linked to the Suse distribution. With an other distribution I have not this problem, it works fine.

I'm newbie with Linux so it is maybe not a Linux bug but a user bug....

Comment 1 Kurt Pfeifle 2007-02-24 02:24:39 UTC

Can you install a printer with the CUPS-only means (commandline or web gui)?

Try this for the web GUI:

 * start Konqueror web browser
 * visit http://localhost:631/admin
 * click on "Add printer" button
 * follow instructions

If that does not let you add a printer, your problem is rather with the CUPS setup.

If you can indeed add a printer with the CUPS web GUI, please post the output of these commands:

  cat $(kde-config --localprefix)/share/config/kdeprintrc
  cat $(kde-config --localprefix)/share/config/kprinterrc

Comment 2 Kurt Pfeifle 2007-02-24 02:26:44 UTC

Ah, and are you sure your CUPS server is up and running?

Test it on the commandline:

  ps aux | grep cupsd
  lpstat -r

Comment 3 carl 2007-03-28 17:57:10 UTC

Hi,
same with me?
Before updating KDE of my SuSE 9.3 to 3.5.6 everything was fine!
My printer is correctly recognized by yast (SuSE 9.3 - cups-client-software).
Printing from non-KDE: OO, acroread is no Problem. 
Printing from a KDE-program (konquerer, kmail) hangs.
kcontrol hangs when I selcet devices -> printer.
Cups-server (at the other pc) is up and waiting.
Every IP-address is fix.
Calli

Comment 4 carl 2007-03-30 11:21:08 UTC

Hi again,
just want to let you know, I have solved it (for me).
After about 30 min I had access as sysadmin (root) to the printer-config
in Kcontrol.
Therer I din't change anything (tried but couldn't) 
but just said save actual config.
And as of this everything is fine.
Bye, Carl

Comment 5 Andrew Crouthamel 2018-09-04 18:07:41 UTC

Hello! Sorry to be the bearer of bad news, but this project has been unmaintained for many years so I am closing this bug. Kcontrol has been replaced by System Settings in Plasma. Please give the latest version of that a try, and open a new bug in "systemsettings" if you continue to have an issue. Thank you!