Bug 129801

Summary: NJB plugin can't transfer files wih extended characters
Product: [Applications] amarok Reporter: Oscar Curero <oscar>
Component: Collections/Media DevicesAssignee: Amarok Developers <amarok-bugs-dist>
Status: RESOLVED FIXED    
Severity: normal    
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Oscar Curero 2006-06-25 20:48:30 UTC
Version:           1.4.1 beta 1 (using KDE KDE 3.5.1)
Installed from:    SuSE RPMs
OS:                Linux

Transferring files which contains non-ascii characters (éèáàúï...) using the new NJB plugin for Creative Nomad fails. Changing the filename to ascii characters fix it.

I can provide more info if needed.
Comment 1 Mikko Seppälä 2006-06-25 22:01:12 UTC
Amon Düül tracks transfer fine, filenames include "ü" and so does the artist-tag. Thus I use svn and it has some minor improvements.
Comment 2 T.R.Shashwath 2006-06-25 22:09:47 UTC
Is it a hard failure (crash/lockup) or a soft failure (track doesn't transfer, that particular field is rubbish on the device, etc)?

Also, can you run amarok from a terminal and post the debug output?
Comment 3 Oscar Curero 2006-06-25 23:19:52 UTC
It's a soft failure,a message appears at the bottom of the screen saying that the file was not transfered:

"Failed to copy track to media device: /musica/Albums/Tamara - Lo mejor de tu vida/Tamara - Cómo han pasado los años.mp3"

Renaming the file to /musica/Albums/Tamara - Lo mejor de tu vida/Tamara - Como han pasado los anos.mp3 solves the problem.

/musica is a nfs volume using UTF-8 as the filesystem enconding (SuSE default).

BTW, How can I increase the log level? I'm not seeing nothing when running from a terminal.

Thanks,
Comment 4 T.R.Shashwath 2006-06-26 08:22:41 UTC
OK, I know what it is now. I've fixed it in SVN by enabling UTF-8, but since my player responds equally well with and without UTF-8 enabled, I'd like someone else to test it out before closing the bug.

I don't know how you'd increase the debug level in SuSE in particular, but generally, there should be an amarok-debuginfo package, or something similar. That should contain everything you need to send in debug info.
Comment 5 Martin Aumueller 2006-07-27 03:28:23 UTC
Does anybody still have issues with transferring files with non-ascii characters to nomad jukeboxes?
Comment 6 Oscar Curero 2006-07-27 18:09:52 UTC
I can't test it since my zen doesn't work. I'm in the process of sending it for a RMA. If anyone else could try, it would be perfect as we will close this (if it's still not fixed, we can open it).

Thanks,
Comment 7 Martin Aumueller 2006-09-25 23:38:05 UTC
There has not been any feedback that this problem still exists. Please reopen, if the utf8 handling changes did not fix this.