Bug 120819

Summary:	problem displaying french and spanish accents in the "subject", and "sender" areas.
Product:	[Applications] kontact	Reporter:	Philippe Léveillé <philippe.leveille>
Component:	mail	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED DUPLICATE
Severity:	normal
Priority:	NOR
Version:	1.1.2
Target Milestone:	---
Platform:	unspecified
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	http client Thunderbird client Kmail client

Description Philippe Léveillé 2006-01-26 16:48:24 UTC

Version:           1.1.2 (using KDE 3.4.3, Kubuntu Package 4:3.4.3-0ubuntu2 )
Compiler:          Target: i486-linux-gnu
OS:                Linux (i686) release 2.6.12-10-686

Apparently, the accents are displayed OK when the message is highlighted in the list but when deselected, BOXES are displayed in place.

In the message body, HTML seems ok but not text emails.

Characters set to utf-8.

For example, special characters in french and spanish are rendered by  
"Philippe L

Comment 1 Jan Callewaert 2006-01-26 17:04:19 UTC

I can confirm this with kmail in kde-3.5.0, using Gentoo. If focus is on the list and the message is highlighted, accents are displayed wrong. If you click on the message and the list loses its focus, accents are displayed correct. I don't have boxes however but some other weird characters instead.

Comment 2 Thomas Beinicke 2006-01-27 07:53:14 UTC

I can confirm this as well and when I select a mail in kmail a name using accents changed to "unknown" when it's highlighted.

Comment 3 Thiago Macieira 2006-01-29 15:01:48 UTC

I am 99.9% sure that we're talking about invalid email headers, which would make this a duplicate of bug 95157.

Please save one of those faulty messages to disk, zip and attach it here.

Comment 4 Philippe Léveillé 2006-01-30 06:27:48 UTC

Created attachment 14450 [details]
http client

Comment 5 Philippe Léveillé 2006-01-30 06:28:29 UTC

Created attachment 14451 [details]
Thunderbird client

Comment 6 Philippe Léveillé 2006-01-30 06:28:51 UTC

Created attachment 14452 [details]
Kmail client

Comment 7 Philippe Léveillé 2006-01-30 06:32:57 UTC

Ok,

I enclosed snapshots that might help clear this out a bit. This is all from the same account (imap) as viewed with:

1. http client (http.png)
2. thunderbird (thunderbird.png)
3. Kmail (kmail.png)

I guess that's enough to clear possibilities of a duplicate of bug 95157

Comment 8 Jan Callewaert 2006-01-30 13:40:49 UTC

Well, I have this problem with emails sent from kde bugzilla, so I guess we're not talking about faulty messages since I would expect these emails to be correct. Emails sent to kmail-devel on this bug from Philippe Léveillé show this problem.

Comment 9 Philippe Léveillé 2006-01-31 07:36:50 UTC

My mistake,

After looking at the default options for character encoding in thuderbird, I realized the right encoding for correct display is WESTERN (ISO-8859-1) which works perfectly too in KMail. Setting it to utf-8 led to this problem.

Comment 10 Thiago Macieira 2006-01-31 10:39:27 UTC

Reopening to close with the proper solution.

Comment 11 Thiago Macieira 2006-01-31 10:39:54 UTC

BTW, the Bugzilla headers are broken too.

*** This bug has been marked as a duplicate of 95157 ***