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<!DOCTYPE bugzilla SYSTEM "https://bugs.kde.org/page.cgi?id=bugzilla.dtd">

<bugzilla version="5.0.6"
          urlbase="https://bugs.kde.org/"
          
          maintainer="sysadmin@kde.org"
>

    <bug>
          <bug_id>99460</bug_id>
          
          <creation_ts>2005-02-15 16:53:11 +0000</creation_ts>
          <short_desc>Kmail turns messages in blank with unknown sender and date</short_desc>
          <delta_ts>2007-09-14 12:17:01 +0000</delta_ts>
          <reporter_accessible>1</reporter_accessible>
          <cclist_accessible>1</cclist_accessible>
          <classification_id>10</classification_id>
          <classification>Unmaintained</classification>
          <product>kmail</product>
          <component>index</component>
          <version>1.7.2</version>
          <rep_platform>unspecified</rep_platform>
          <op_sys>Linux</op_sys>
          <bug_status>RESOLVED</bug_status>
          <resolution>DUPLICATE</resolution>
          <dup_id>121272</dup_id>
          
          <bug_file_loc></bug_file_loc>
          <status_whiteboard></status_whiteboard>
          <keywords></keywords>
          <priority>NOR</priority>
          <bug_severity>normal</bug_severity>
          <target_milestone>---</target_milestone>
          
          
          <everconfirmed>0</everconfirmed>
          <reporter name="Zé">mmodem00</reporter>
          <assigned_to name="kdepim bugs">pim-bugs-null</assigned_to>
          <cc>gschintgen</cc>
    
    <cc>hippo</cc>
          
          <cf_commitlink></cf_commitlink>
          <cf_versionfixedin></cf_versionfixedin>
          <cf_sentryurl></cf_sentryurl>
          <votes>46</votes>

      

      

      

          <comment_sort_order>oldest_to_newest</comment_sort_order>  
          <long_desc isprivate="0" >
    <commentid>314402</commentid>
    <comment_count>0</comment_count>
    <who name="Zé">mmodem00</who>
    <bug_when>2005-02-15 16:53:11 +0000</bug_when>
    <thetext>Version:           1.7.2 (using KDE 3.3.2, Mandrake Linux Cooker i586 - Cooker)
Compiler:          gcc version 3.4.3 (Mandrakelinux 10.2 3.4.3-3mdk)
OS:                Linux (i686) release 2.6.8.1-24mdk

Kmail didnt crash, neither happened nothing strange, but this last time i run kmail and clicked in some messages that were already displayed well in prevous sessions, kmail is turning many (not all) good messages in empty/blank emails with no sender and date.

I dont see how is possible to reproduce this bug, neither is there any backtrace...

But this is very strange and is damaging many emails</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>314404</commentid>
    <comment_count>1</comment_count>
    <who name="Till Adam">adam</who>
    <bug_when>2005-02-15 17:00:58 +0000</bug_when>
    <thetext>On Tuesday 15 February 2005 16:53, mmodem00@netvisao.pt wrote:

&gt; Kmail didnt crash, neither happened nothing strange, but this last time i
&gt; run kmail and clicked in some messages that were already displayed well in
&gt; prevous sessions, kmail is turning many (not all) good messages in
&gt; empty/blank emails with no sender and date.
&gt;
&gt; I dont see how is possible to reproduce this bug, neither is there any
&gt; backtrace...
&gt;
&gt; But this is very strange and is damaging many emails

Sounds like index corruption. Shut down KMail, and remove the index files for 
that particular directory or mbox.

</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>319885</commentid>
    <comment_count>2</comment_count>
    <who name="Cornelius Claussen">cornelius</who>
    <bug_when>2005-03-01 19:46:16 +0000</bug_when>
    <thetext>if it is not a index corruption, check the ownership and permissions of the mail files. You should have both read and write permissions to all mail files.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>386823</commentid>
    <comment_count>3</comment_count>
    <who name="Zé">mmodem00</who>
    <bug_when>2005-11-03 08:22:15 +0000</bug_when>
    <thetext>Of course the permissions are read/write but in some sites like for example the emails from mandrivausers.org appear with unknown date and sender</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>490451</commentid>
    <comment_count>4</comment_count>
    <who name="Bram Schoenmakers">me</who>
    <bug_when>2006-11-29 16:50:55 +0000</bug_when>
    <thetext>*** Bug 138071 has been marked as a duplicate of this bug. ***</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>490648</commentid>
    <comment_count>5</comment_count>
    <who name="Frank Riese">hippo</who>
    <bug_when>2006-11-30 11:51:27 +0000</bug_when>
    <thetext>I have had the same problem for some time now and lost a few messages myself. I&apos;m not able to read those messages in any other email client like mutt either.

I do have read and write permissions on everything in my &quot;Mail/&quot; directory and this bug occurs _while_ running KMail. In my case it has nothing to do with permissions as I do not change them while running KMail, I&apos;m pretty sure no other program changes those permissions and I don&apos;t see why KMail should.

As far as I can tell this bug occurs in the following situation:

1) I move around a large bunch of messages from one folder to another.
2) This is where it occured to me last time:
    I change the structure of the KMail&apos;s &quot;Local Folders&quot;, i.e. I create a folder, move messages from another folder to the newly created one and delete the old one. 

I&apos;m not having any problems with KMail when I just read a few messages and delete them afterwards. This problem seems to occur only when moving around messages is involved.

But there is something interesting about those messages that turn blank: they are not just all the same. Information about those blank emails seems to be preserved: 

icons in front of each message showing if that email was encrypted, if I wrote an answer to that email, if it had an attachment, etc. remain even after that message has turned blank.

Some have suggested that it might be a problem with the filesystem. I presonally cannot confirm this as I&apos;m running KMail on an ext2 and ext3 and fsck does not complain about such a thing.

A lot of my friends have run into this problem lately and I&apos;m surprised to see that this bug is still unconfirmed. Please, try the two steps above with a large bunch of emails and I hope some developer will finally be able to confirm this behaviour and eventually fix it.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>512334</commentid>
    <comment_count>6</comment_count>
    <who name="Pablo Alvarado">palvarado</who>
    <bug_when>2007-03-02 19:31:51 +0000</bug_when>
    <thetext>I have just updated my Debian &quot;Testing&quot; and got a new KMail 1.9.5: all new messages are directly modified with unknown date and sender and are blanked.

The described behaviour above also occurred to me, and appeared as I created a filter and tried to apply it to the whole mail tree.  After that, the message weren&apos;t moved correctly and about 3000 messages were &quot;infected&quot; with that behaviour that if you selected them, automatically were marked with unknown date and sender and also were blanked.</thetext>
  </long_desc><long_desc isprivate="0" >
    <commentid>536679</commentid>
    <comment_count>7</comment_count>
    <who name="Thomas McGuire">mcguire</who>
    <bug_when>2007-07-17 14:55:31 +0000</bug_when>
    <thetext>

*** This bug has been marked as a duplicate of 121272 ***</thetext>
  </long_desc>
      
      

    </bug>

</bugzilla>