501424 2025-03-12 18:22:01 +0000 Settings: Exiftool is not found in Metadata 2025-07-04 10:01:36 +0000 1 1 7 KDE Neon neon Snaps unspecified Kubuntu Linux RESOLVED FIXED NOR normal --- 1 juergen.barnert sgmoore ba68zf0c clay john juergen.barnert metzpinguin sergio.schvezov sgmoore 0 oldest_to_newest 2407093 0 juergen.barnert 2025-03-12 18:22:01 +0000 *** If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports Please remove this comment after reading and before submitting - thanks! *** SUMMARY Location of exiftools not found STEPS TO REPRODUCE 1. In 'settings' > 'digikam einrichten' > 'Metadata' > 'Exiftool' exiftool is not found. Exiftool is installed in /usr/local/bin. But only the folder /usr/bin is shown in the menu. I can not change to /usr/local/bin 2. An error message is shown at the start of digikam that exiftool is not found 3. Exiftool is correctly installed and works in the terminal OBSERVED RESULT Exiftool is not working in digikam EXPECTED RESULT I would expect that exiftool is recognized by digikam SOFTWARE/OS VERSIONS Linux/KDE Plasma: Kubuntu 24.10 KDE Plasma Version: 6.1.5 KDE Frameworks Version: 6.6.0 Qt Version: 6.6.2 Displayserver: Wayland ADDITIONAL INFORMATION 2407259 1 clay 2025-03-13 10:47:05 +0000 Was this installed as a Snap, Flatpak, or using a PPA? 2407266 2 juergen.barnert 2025-03-13 11:05:37 +0000 It was installed on snap. I have reinstalled digikam using deb repository. Now it works. Snap was the problem. Von meinem iPhone gesendet > Am 13.03.2025 um 11:47 schrieb Clay Weber <bugzilla_noreply@kde.org>: > > https://bugs.kde.org/show_bug.cgi?id=501424 > > Clay Weber <clay@claydoh.com> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > CC| |clay@claydoh.com > > --- Comment #1 from Clay Weber <clay@claydoh.com> --- > Was this installed as a Snap, Flatpak, or using a PPA? > > -- > You are receiving this mail because: > You are on the CC list for the bug. > You reported the bug. 2428709 3 john 2025-05-29 14:46:50 +0000 Reopening and moving to the Snap component since this appears to be an issue specific to the Snap packaging of Digikam. Thanks! 2428710 4 john 2025-05-29 14:47:27 +0000 Messed up the reassignment the first time, sorry for the double emails! 2428725 5 metzpinguin 2025-05-29 15:44:52 +0000 Delete the Snap digiKam package; it's unusable, and we can't fix it. Snap uses a sandbox; you can only access files within your home directory. Use our AppImage or request a native digiKam package from your distribution. Maik 2428974 6 ba68zf0c 2025-05-30 06:57:23 +0000 (In reply to Maik Qualmann from comment #5) > Delete the Snap digiKam package; it's unusable, and we can't fix it. Snap > uses a sandbox; you can only access files within your home directory. Use > our AppImage or request a native digiKam package from your distribution. > > Maik Can't digikam be removed from snap store to prevent new users from stumpling across this issue in future? 2429269 7 sgmoore 2025-05-31 08:59:14 +0000 Alright, I have been fighting with this. I added exiftool to the snap. Snap usr/bin is in PATH and digikam still refuses to find it because it is looking for a hard coded path of /usr/bin/exiftool . Does digikam not use PATH for binary search path?? I am trying very hard here, I would appreciate some effort to help and not throw away all my hard work, thanks. 2429584 8 ba68zf0c 2025-06-02 05:26:48 +0000 I'm not a programmer, so I don't think I can help here. Perhaps consider looking at the Flatpak version and copying their solution, as it works without the need to install ExifTool. I hope you can fix this! New users will inevitably come across Ubuntu and Digikam when they start using Linux. It would be great to have all the Digikam features available in the Snap package. Keep up your work! Thank you! 2436227 9 sgmoore 2025-06-25 15:48:03 +0000 Well I am getting closer, it now finds exiftool but 'the binary found isn't working as intended'. I have a theory... crossing fingers. 2437860 10 sergio.schvezov 2025-07-01 23:40:00 +0000 This merge request should do the trick https://invent.kde.org/graphics/digikam/-/merge_requests/360 ``` ❯ snap install digikam_8.6.0_amd64.snap --dangerous digikam 8.6.0 installed ❯ snap run --shell digikam sergiusens@cuivienen:/home/sergiusens/Source/Snaps/digikam$ exiftool Syntax: exiftool [OPTIONS] FILE Consult the exiftool documentation for a full list of options. sergiusens@cuivienen:/home/sergiusens/Source/Snaps/digikam$ which exiftool /snap/digikam/x10/usr/bin/exiftool ``` digikam when run, also finds it 2438434 11 sgmoore 2025-07-04 10:01:36 +0000 This is now fixed in latest stable. Thank you Sergio