419082 Richie 2020-03-21 20:07:59 +0000 Backup 2020-07-13 10:02:42 +0000 1 1 2 Applications kmymoney general 5.0.6 Windows CE Microsoft Windows RESOLVED FIXED NOR critical --- 0 richardwcave kmymoney-devel gilles.lefebvre5001 john me https://commits.kde.org/kmymoney/c195e0cda57949891207f5c7f2c817d2b6fbe298 5.1.0 0 oldest_to_newest 1917359 0 richardwcave 2020-03-21 20:07:59 +0000 SUMMARY Use file-backup but fails to backup STEPS TO REPRODUCE 1. file/backup 2. Enter Mount point e.g. E:/users/...etc 3. tick box 'mount this directory before backup OBSERVED RESULT KMyMoney indicates progess bar 'Mounting E:/User/...etc' but the task freezes and I have to abort program using windows task manager EXPECTED RESULT Backup of file to windows director specified SOFTWARE/OS VERSIONS Windows: 10 ADDITIONAL INFORMATION Re-downloaded KMyMoney 5.0.6 again and re-installed but same bug is present 1917360 1 ostroffjh 2020-03-21 20:27:55 +0000 Is E: already mounted? If so, no need to tick the "mount" checkbox. If it is NOT already mounted, then what is it? Samba, NFS, USB stick, ...? 1917361 2 richardwcave 2020-03-21 20:44:57 +0000 Hi I've tried both ticked and unticked. KMyMoney installed on C: I'm trying to backup to already mounted drive E: which is installed and mounted in PC Either ticked or unticked, the backup freezes. Thanks 1917362 3 richardwcave 2020-03-21 20:46:30 +0000 Sorry forgot to say E: is a NTFS local disk installed on PC 1917383 4 ostroffjh 2020-03-21 23:30:59 +0000 So E: is just a normal local hard disk? Can you run KMyMoney from a command line to see if it gives any hints what it's waiting for? Are the permissions OK on the folder to which you are trying to back up? 1917414 5 richardwcave 2020-03-22 08:35:15 +0000 Yes, E: is just a normal local hard disk and I get a dialog box saying file backup error. I'm not a developer so I've reverted back to KMyMoney v4.6.4, which works perfectly and backs up without a hitch. I am not confident using v5 until such a critical error is fixed. Thank you and bye 1917449 6 tbaumgart 2020-03-22 13:31:08 +0000 I tried this using Version 5.0.7-f8ae85c34 (the current is 5.0.8-029de4701 but that does not matter I guess) on a Windows 10 Professional 64 bit system. It can backup to a local drive (C:\users) and a network attached drive (SMB) without problems. The only problem is a leading '/' character in front of the drive code that appears when I select the directory using the 'Choose' button right to the mount point, but manually removing this superfluous character solved the issue. The 'Mount this directory before backing up' checkbox must not be marked on Windows. I thought we removed that already but apparently not. I am wondering what happens in case you execute the following command in a CMD shell window: cmd.exe /c copy /b /y xxx + nul E:\test.kmy where you replace xxx with the absolute path (use \ as dir separator) to your data file. Does it make a difference if KMyMoney is running or not. On the above mentioned system this copies the file without problems. Since you mention that it works on 4.8 I checked the code. 4.8 uses KIO::NetAccess::upload() to store the file, a functionality that is not available in KF5. That explains at least why it works on the older version. Are you really using Windows CE? 1917463 7 richardwcave 2020-03-22 14:25:34 +0000 Your diagnosis is correct on my system. In v5 when I File/backup the KMymoney programme generates a file directory and after I choose the location of a folder to back up it to, KmyMoney records this as follows in the dialog box: - /E:/Users/Rxxxxxxxxxx/...../KMyMoney/5.0 tests/Test backups You will see at the beginning there is '/', which prevents the backup file from being saved. If I remove the '/' from the beginning of the absolute address the backup file is stored successfully. I tested the command prompt cmd.exe /c copy /b /y E:\Users\Rxxxx\Documents\....\Rxxxx.kmy + nul E:\test.kmy This sucessfully copied the KMymoney file to E:\test.kmy regardless of whether or not I had KMymoney programme running. To clarify I'm using Windows 10 Pro 1909 installed 22/06/2019 OS build 18363.720 Based on the success of these tests I will revert back to KMymoney v5 and just remove the '/' before the backup folder location, until a fix comes along. Thank you. 1917514 8 thb 2020-03-22 18:28:01 +0000 Git commit c195e0cda57949891207f5c7f2c817d2b6fbe298 by Thomas Baumgart. Committed on 22/03/2020 at 18:27. Pushed by tbaumgart into branch '5.0'. Improve handling of the backup feature on MS windows On windows the option to mount a device is not available. So the GUI elements have been removed in this case and the label is adjusted to be more precise. GUI: FIXED-IN: 5.0.9 M +10 -0 kmymoney/dialogs/kbackupdlg.cpp M +15 -35 kmymoney/dialogs/kbackupdlg.ui M +15 -3 kmymoney/kmymoney.cpp https://commits.kde.org/kmymoney/c195e0cda57949891207f5c7f2c817d2b6fbe298 1917517 9 tbaumgart 2020-03-22 18:34:12 +0000 I forgot to mention that a leading slash in front of a drive letter will be removed before it is used. So it may still be returned into the edit field but it does not cause trouble anymore. 1917523 10 richardwcave 2020-03-22 18:40:32 +0000 First class responses and thanks for the resolution. 1917719 11 tbaumgart 2020-03-23 17:21:46 +0000 *** Bug 418493 has been marked as a duplicate of this bug. *** 1943405 12 tbaumgart 2020-07-13 10:02:42 +0000 *** Bug 424143 has been marked as a duplicate of this bug. ***