Bug 88955 - [site-issue] web-based homebanking of deutsche bank breaks with a internal server error when using konqueror
Summary: [site-issue] web-based homebanking of deutsche bank breaks with a internal se...
Status: RESOLVED WORKSFORME
Alias: None
Product: konqueror
Classification: Applications
Component: kcookiejar (show other bugs)
Version: 3.3
Platform: unspecified Linux
: NOR normal
Target Milestone: ---
Assignee: Konqueror Developers
URL:
Keywords:
: 96223 (view as bug list)
Depends on:
Blocks:
 
Reported: 2004-09-06 19:59 UTC by Mathias Homann
Modified: 2006-04-28 03:26 UTC (History)
2 users (show)

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Latest Commit:
Version Fixed In:


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Description Mathias Homann 2004-09-06 19:59:07 UTC
Version:           3.3 (using KDE 3.3.0, SuSE)
Compiler:          gcc version 3.3.3 (SuSE Linux)
OS:                Linux (i686) release 2.6.5-7.108-default

online banking with deutsche bank stopped working after updating to kde 3.3.
go to http://www.deutsche-bank.de/pbc/content/index_content.html and click on "kunden login" and you'll get a "internal server error" while it works just fine with mozilla 1.7.
Comment 1 Mathias Homann 2004-09-06 20:10:15 UTC
tried to send other user-agent strings, did not help.
Comment 2 Stephan Kulow 2004-09-06 21:44:44 UTC
please send their webmaster an info. I doubt we can find out what breaks their server - after all it's all HTTP. If they reply to you with some more details, you can reopen the bug report.
Comment 3 Mathias Homann 2004-09-06 22:06:19 UTC
I already called their webmaster on the phone, and gave him this bug number. as it was after hours, their web developer team was already out for the day, but they should get in contact with the kde team soon. thus, reopened.
Comment 4 Mathias Homann 2004-09-06 22:20:04 UTC
besides, it was working fine with all konqueror versions up to kde 3.2.3 and stopped working just after i upgraded to kde 3.3... and i just crosschecked, works fine with a kde 3.1.4 on a knoppix 3.4 i had lying around.
Comment 5 Mathias Homann 2004-09-06 22:27:52 UTC
more findings suggest that its somehow related with javascript; as soon as i disable javascript, the whole deutsche bank site stops working, and i only get "you need javascript" pages instead of the real content.
Comment 6 Mathias Homann 2004-09-07 09:32:24 UTC
just tested it with konqueror 3.2.2, works fine. only konqueror 3.3 triggers the internal server error.
Comment 7 Mathias Homann 2004-09-16 21:23:45 UTC
after deleting all stored deutsche-bank.de cookies, it works.
Comment 8 Mathias Homann 2004-10-05 00:55:39 UTC
did not happen again for a while after deleting the cookies.
Comment 9 markus 2005-01-20 13:33:35 UTC
This bug had a duplicate report: 
http://bugs.kde.org/show_bug.cgi?id=96223
Why don't all of you vote for this bug in order to give it some weight? I think, this is really an important issue!

Markus
Comment 10 markus 2005-01-20 13:34:28 UTC
BTW, I am using KDE 3.3.1 and I cannot confirm that this issue is resolved!
Comment 11 markus 2005-01-20 13:37:56 UTC
I have just deleted all my cookies, and the page still does not load. 
Comment 12 Mathias Homann 2005-01-20 13:55:05 UTC
i can confirm that this has been back recently. i'm using 3.3.2a here by now.
deleting all deutsche-bank cookies made it work, though.
still, this is a problem.
Comment 13 Tommi Tervo 2005-01-20 16:40:07 UTC
*** Bug 96223 has been marked as a duplicate of this bug. ***
Comment 14 Tommi Tervo 2005-01-20 16:43:36 UTC
Reopening and assigning to kcookiejar.
Comment 15 Frank Siegert 2005-03-22 15:07:19 UTC
I can confirm, that this bug existed and was solved when I deleted all deutsche-bank.de cookies and upgraded from Konqueror 3.3.92 (beta) to 3.4.0 (which one helped I don't know).
Comment 16 markus 2005-04-07 15:34:11 UTC
I verified Frank's entry: 
- Only the Upgrade to Konqueror 3.4.0 does not resolve the issue. When Konqueror reuses the old cookies, the error continues to occur. 
- Deleting all cookies triggers the setting of a new cookie. With a new cookie it works. 
Comment 17 markus 2005-05-04 23:47:03 UTC
Since this works in KDE 3.4.0, why don't we close this ticket? As said, alone the upgrade to Konqueror of KDE 3.4.0 does not resolve the issue. The Deutsche Bank cookie still has to be deleted. With the new cookie, everything is fine. 
Comment 18 lexual 2006-04-28 03:26:04 UTC
It appears that this bug is fixed in 3.4.0+ versions.
closing.
If this is still an issue for you, please let KDE know.