Bug 170902

Summary:	Error Messages on Start, Possibly Crashed on Stop
Product:	[Applications] kmail	Reporter:	David Baron <d_baron>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED REMIND
Severity:	normal
Priority:	NOR
Version:	1.10.1
Target Milestone:	---
Platform:	unspecified
OS:	Linux
Latest Commit:		Version Fixed In:

Description David Baron 2008-09-12 09:58:46 UTC

Version:           1.10.1 (using 4.1.1 (KDE 4.1.1), Debian packages)
Compiler:          cc
OS:                Linux (i686) release 2.6.23-rt1-davidb

Kmail often does not restart with the kde startup. Manual start of kmail got this:

<unknown program name>(13067)/: Communication problem with  "kmail" , it probably crashed.
Error message was:  "org.freedesktop.DBus.Error.NoReply" : " "Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the replytimeout expired, or the network connection was broken." "

david@d_baron:~$
david@d_baron:~$ QDBusConnection received a message of type 3 that it shouldn't have
error: "org.freedesktop.DBus.Error.ServiceUnknown" "The name :1.49 was not provided by any .service files"
kmail(13069) <unnamed>::UrlHandler::UrlHandler: UrlHandler() (iCalendar)

Additionally, when this restart does not correctly happen, the trash folder is not emptied (option is set). This may imply crash or incorrect kmail shutdown when kde shuts down.

Comment 1 Bram Schoenmakers 2008-09-14 12:12:20 UTC

That means KMail crashed, and we need a backtrace of the crash in order to solve the problem. Please run KMail in a debugger and install the kdepim debug packages, as explained on http://techbase.kde.org/index.php?title=Development/Tutorials/Debugging/How_to_create_useful_crash_reports .

Comment 2 Bram Schoenmakers 2008-10-27 21:07:28 UTC

Unfortunately not enough information is supplied in order to fix the problem. Please reopen if you can provide a (detailed) backtrace. Thank you.